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Food & Beverage Supervisor

On-site in West Drayton Engla·Added today (last checked 2 Nov)

Our summary

Work mode
On-site, West Drayton Engla

Skills

Nice to have

Requirements

What we're looking for

  • A passion for hospitality and delivering outstanding guest service.
  • Previous food and beverage experience, ideally with supervisory responsibilities.
  • Strong leadership, communication, and problem-solving skills.
  • Ability to multitask in a dynamic environment while maintaining attention to detail.
  • A positive, hands-on approach and a commitment to developing others.
  • Eligibility to work in the UK - Please note, all candidates applying for this role must have obtained the right to work and live in the UK. Documented evidence of eligibility will be required from candidates as part of our recruitment process

Pay & benefits

What you'll get

  • Competitive rate of pay.
  • Upsells and guest referral incentives.
  • Complimentary car park.
  • Complimentary uniforms and dry cleaning.
  • Dental and eye care benefits.
  • Paid meal break and free meals on duty.
  • Learning and development opportunities.
  • Discounts on hotel rooms and food and beverage.

The role

As a Food & Beverage Supervisor, you will oversee daily restaurant and outlet operations, support and coach associates, maintain quality and safety standards, and help create an environment where both guests and team members can thrive. You will be the go-to leader on shift, ensuring smooth service, operational readiness, and a collaborative team culture.

What you'll do

  • Lead, motivate, and support a team to deliver exceptional food and beverage experiences.
  • Ensure seamless daily operations, including opening and closing procedures, stock management, and service delivery.
  • Monitor guest satisfaction, proactively resolve concerns, and create memorable moments.
  • Coach, train, and develop associates while promoting Marriott's service culture and values.
  • Oversee daily restaurant and outlet operations.
  • Maintain quality and safety standards.
  • Support operational readiness across shifts.
  • Foster a collaborative team culture.

Sheraton Heathrow

At Sheraton, we believe in the power of We. For generations, our hotels and people have been part of communities around the world, creating places where everyone feels welcome and connected. That same spirit shapes our culture, where collaboration matters, every contribution counts, and we succeed by supporting one another. Whether you are welcoming a guest, supporting a colleague or helping your local community thrive, you have an important role to play.

As part of the Marriott International family, Sheraton offers more than a job. It is an opportunity to be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Hiring process

3 steps2 interviewsa task to do
  1. Application

  2. Phone screen

    With a Talent Acquisition · Phone call

    An initial conversation about the role and your job history to determine fit.

  3. Interviews

    One or several behavioural interviews, by phone, video or in person depending on the opportunity.

  4. Assessment

    Not every role

    Checks whether your experience and technical skills meet the role's requirements; for some roles it is part of the application, for others it comes between interview stages.

  5. Final review and offer · With a hiring manager

  • Interview questions are behavioural, about your specific experience.
  • Prepare your own questions: candidates are interviewing Marriott too.

About Marriott International

Industry
Hospitality
Founded
1927
Employees
100,000+
Headquarters
Bethesda, USA

In their own words

About the company & team

Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others.

Visit life.marriott.com to learn more about our workplace culture and career opportunities.

LEGAL DISCLAIMER

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

All open roles at Marriott International

Location

Marriott International · UB7 0HJ

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