Food & Beverage Service Expert (Banquets)

At Marriott, we put people first - it's one of our distinctive core values.

• Through Explore by Marriott Bonvoy™, our associates have access to special room rates, discounts on food and beverage, experiences, and more across Marriott's portfolio of 30+ hotel brands and 9,500+ properties worldwide.
• Associates receive paid leave to use for vacations, sick time, holidays and more.
• Through our global TakeCare platform, associates have access to locally driven wellbeing activities and resources designed to meet people where they are.
• Depending on the property and role, additional local benefits may also be available.

As a Food & Beverage Service Expert, you will play a key role in delivering exceptional dining experiences that are memorable, personalised, and reflective of our commitment to world-class hospitality. This position is responsible for providing attentive service, anticipating guest needs, and ensuring seamless food and beverage operations while maintaining the highest standards of professionalism, quality, and guest satisfaction.

• Deliver outstanding guest service by creating welcoming, engaging, and memorable dining experiences.
• Anticipate guest needs and respond promptly and professionally to requests, questions, and concerns.
• Build positive guest relationships by providing personalised service and demonstrating genuine hospitality throughout the dining experience.
• Set and prepare dining areas in accordance with brand standards, ensuring all tables, equipment, and service items are impeccably presented.
• Accurately take and process food and beverage orders while communicating dietary requirements, allergies, and special requests to the culinary team.
• Ensure the timely delivery of food and beverages while monitoring guest satisfaction throughout service.
• Maintain the cleanliness and organisation of dining areas, service stations, and workspaces through effective clean-as-you-go practices.
• Process payments and cash transactions accurately while complying with all company policies and financial controls.
• Support room service operations, including order taking, upselling, coordinating deliveries, and conducting guest follow-ups.
• Collaborate effectively with colleagues across departments to ensure smooth operations and exceptional guest experiences.
• Adhere to all food safety, health, hygiene, quality assurance, and workplace safety standards.
• Perform opening and closing duties, including stock replenishment, equipment care, cleaning, and operational readiness checks.

At Marriott Hotels, we believe our legacy is built by the people who bring it to life every day. As part of a team that has helped shape the future of hospitality, you will be empowered to make an impact, share your ideas and elevate every guest experience. Whether you are developing your expertise, discovering a new role, moving between hotels or pursuing opportunities around the world, we support you at every stage of your journey.

As part of the Marriott International family, Marriott offers more than a job. It is an opportunity to be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.