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Hotel Cleanliness Expert (Guest Room Attendant)

On-site in London·Added today (last checked 3 Nov)

Our summary

Work mode
On-site, London

Skills

Nice to have

Requirements

What we're looking for

  • Previous experience in a similar housekeeping role, preferably within a 4 or 5-star hotel environment.
  • Strong communication skills, both verbal and written.
  • Excellent attention to detail and commitment to quality.
  • Proactive, reliable, and self-motivated approach to work.
  • Ability to work independently and as part of a team.

Languages

  • Good level of English essential.

Pay & benefits

What you'll get

  • Competitive salary package and service charge opportunities.
  • Holiday entitlement increasing with service.
  • Discounted room rates for associates, friends, and family.
  • Pension and life assurance schemes.
  • World-class learning, development, and career progression opportunities.
  • Complimentary meals on duty and gym access.
  • Wellbeing initiatives, volunteer programmes, and community activities.
  • Associate recognition programmes, celebrations, and social events.

Visa & relocation

  • Eligibility to work in the UK - Please note, all candidates applying for this role must have obtained the right to work and live in the UK. Documented evidence of eligibility will be required from candidates as part of our recruitment process

The role

Experience 5-star hotel service in central London. The hotel is perfectly situated in the upscale Mayfair neighborhood, minutes from Oxford Streets world-class shopping, Hyde Park and iconic London landmarks. Our bedrooms and suites are elegantly furnished and feature marble bathrooms, signature bedding and deluxe amenities. Enjoy scenic views of Grosvenor Square, or our private gardens from some of our suites. Relax in our M Club Lounge, offering daily breakfast, snacks, and soft drinks. Discover our new Lobby Lounge, perfect for light bites or a coffee break in a refined, art deco-inspired setting. Indulge in steakhouse dining at Gordon Ramsay Bar and Grill, or sample modern cuisine at Lucky Cat by Gordon Ramsay, an Asian Eating House and vibrant late-night lounge. Unwind with a cocktail after an exciting day in Mayfair at our 1920s inspired award-winning speakeasy bar, The Luggage Room. Our grand ballroom is imbued with natural daylight, making it ideal for business or social gatherings.

We are now recruiting for a dynamic and passionate Hotel Cleanliness Expert Guest Room Attendant to join our magnificent five-star, luxury hotel. Have fun working alongside an award-winning team and enjoy a world where career progression opportunities and world class training is available to you. We enjoy crafting bespoke journeys for you.

What you'll do

  • Respond promptly to guest and departmental requests.
  • Transport and replenish housekeeping supplies in assigned areas.
  • Enter guest rooms following established access procedures.
  • Replace guest amenities, linens, and room supplies.
  • Make beds and maintain immaculate guest rooms and bathrooms.
  • Inspect appliances and equipment to ensure proper functionality.
  • Dust, polish, and maintain furnishings and fixtures.
  • Vacuum guest rooms and public corridor areas to required standards.

Hiring process

3 steps2 interviewsa task to do
  1. Application

  2. Phone screen

    With a Talent Acquisition · Phone call

    An initial conversation about the role and your job history to determine fit.

  3. Interviews

    One or several behavioural interviews, by phone, video or in person depending on the opportunity.

  4. Assessment

    Not every role

    Checks whether your experience and technical skills meet the role's requirements; for some roles it is part of the application, for others it comes between interview stages.

  5. Final review and offer · With a hiring manager

  • Interview questions are behavioural, about your specific experience.
  • Prepare your own questions: candidates are interviewing Marriott too.

About Marriott International

Industry
Hospitality
Founded
1927
Employees
100,000+
Headquarters
Bethesda, USA

In their own words

About the company & team

Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others.

Visit life.marriott.com to learn more about our workplace culture and career opportunities.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Additional information

LEGAL DISCLAIMER

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

All open roles at Marriott International

Location

Marriott International · W1K 6JP

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