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Senior Claims Adjuster - International Property

Hybrid in London·Full-time·Added 19 days ago (last checked 8 Oct)

Aviva

123 open roles

Overview

Job details

  • Full-time

    Per the ad.

  • Hybrid

    Office and home days — the ad has the split.

Requirements

  • Be near London for hybrid days

    No relocation package mentioned.

  • Have senior-level experience

    Senior-level role.

Benefits

  • 29 days holiday + bank holidays

    Paid annual leave, per the ad.

  • Cycle to work scheme

    Commuter benefits named in the ad.

Skills

The role

This is a great job for someone who enjoys managing complex Property Claims and wants to further develop their expertise in International Property. You may already be handling high-value commercial claims and be looking for an opportunity to work on a diverse portfolio while influencing technical best practice across a specialist team.

A bit about the job

Our International Property Claims team handles some of Aviva's most complex and high-value claims. The role plays a key part in delivering fair customer outcomes while protecting Aviva's interests across a global portfolio. Working closely with brokers, customers and external partners, you'll manage claims from notification through to settlement. You'll also provide technical expertise across the wider team and help shape best practice. It's an opportunity to make a real impact while further developing specialist claims knowledge.

Skills and experience we're looking for

  • Significant experience handling complex Property Claims, including high-value and technically challenging cases.

  • Strong technical claims knowledge with the ability to make sound, balanced decisions.

  • Experience building effective relationships with brokers, customers, suppliers and other key stakeholders.

  • Ability to influence and challenge third parties to achieve fair and timely claim outcomes.

  • Strong understanding of claims governance, regulation and customer outcomes.

What you'll get for this role

Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague.

  • Competitive starting salary (depending on location, skills, experience, and qualifications)

  • Bonus opportunity - actual amount depends on your performance and Aviva's.

  • Generous pension scheme e.g. if you put in 8%, Aviva adds 14%

  • 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days

  • Aviva-funded Private Medical Benefit to help you get expert support when you need it

  • Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts

  • Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme

  • Brilliantly supportive policies including parental and carer's leave

  • Flexible benefits to suit you, including sustainability options such as cycle to work

  • Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others

  • We take your wellbeing seriously with lots of support and tools

Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be.

Aviva is for everyone

We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

To find out more about working at Aviva take a look here

We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please email marcus.bragg1@aviva.com.

Hiring process

4 steps2 interviewsa task to do
  1. We'll contact you

    With a recruiter

    Once you've applied, or Aviva has found you on LinkedIn, a recruiter gets in touch to discuss your application and the specific opportunity in more detail.

  2. We'll send a test

    If you're successful at the first stage, you're invited to the next stage of the process, which could be an online test or interview. If you're unsuccessful, you're told.

  3. You'll come to interview

    Aviva agrees an interview date and time. The interview may be a one-to-one meeting or a group assessment; there may be more than one stage to this part of the process.

  4. We'll make an offer

  5. You'll complete screening checks · 1–2 days

  6. You can stay in touch

    With Candidate Care team

    Once PES checks pass, candidates receive a 'confirmation of start date' email and can ask the Candidate Care team questions before their first day.

  • Aviva interviews every disabled applicant who has the essential skills and experience for the job; tell the recruitment team about a disclosed disability after applying.
  • There may be more than one stage to the interview part of the process; candidates are told in advance.

About Aviva

Industry
Insurance and financial services
Website
aviva.com
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