Pathway Support

£25,272 a year pa

To provide a courteous and efficient Dermatology outpatients/reception service.

The successful candidate will provide administrative support to the outpatient department. This involves working closely and communicating effectively with a Multidisciplinary team using initiative, tact, and diplomacy.

You will work as part of the administration team ensuring an efficient, high quality and timely service is provided. This includes the searching and preparing of clinical records.

A UK driving licence or other means of transport will be required for this post as coverage of our other community sites will be required

• Make new and follow up appointments for outpatients using Lorenzo generating letters and completing Outpatients Outcomes.
• Ensure that the 18-week RTT (referral to treatment) end date is captured on Lorenzo.
• To scan new patient referrals onto CITO and maintain the accuracy of documents recorded on the PAS system.
• To sort and prepare the contents of case notes the folders and in accordance with the case note maintenance policy remove identified documentation sort and prepare items for scanning onto CD ensuring information is coded to ensure that all items can be identified and retrieved as and when required.
• To check the case note attendance details, dates and alert sheets against the Patient Administration System to ascertain if the notes can either be destroyed, fall into the category of offsite storage or need to be merged with another active set of notes.
• To ensure that all clinical coding outcomes are correctly recorded for payment by results meeting required targets dates.
• To ensure that RTT (referral to treatment) rules are followed and recorded from correctly from the clinical input on outcome forms, this in order that the trust meets government targets.
• To review the storage of case notes both on and off site when culling for retention and destruction, ensuring data corresponds with the Patient Administration System meeting the information governance standards.

Closing date of applications: 19th November 2026

Interview date: 3rd December 2026

Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.

UHDB is committed to fair and transparent recruitment. We welcome authentic applications that reflect your own skills, experience and motivations for the role. While we understand that candidates may use AI tools for grammar, formatting or accessibility purposes, applications that appear to be substantially AIgenerated may be subject to additional review. If this applies to your submission, we will let you know and may ask for clarification. Please ensure your application accurately represents your experience and is written in your own words.

Please note this position is not eligible for sponsorship. Applicants must be able to demonstrate an existing and ongoing right to work in the UK for the duration of the contract without sponsorship from the Trust.

Your application (for shortlisting purposes) is assessed based on the Person Specification in the job advert (below).

• Development opportunities, both professional and leadership development
• On-going support from recruitment to when you join our team and beyond.
• Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes

Key Facts:

• We see on average 4810 OP appointments a day.
• We are the 4th busiest Trauma & Orthopaedic outpatients department in England - an average of 2077 per week.
• An average of 1115 patients are seen in A&Es across our network every day - 3rd largest in the country.
• Our hospitals admit an average of 195 emergency patients daily.
• Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres.
• We are one of only 7 Trusts nationally with more than 50 operating theatres.
• We carry out more than 140 elective procedures each working day.
• UHDB is a research active University Hospital with a large and varied portfolio of clinical trials and research opportunities for all staff.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

University Hospitals of Derby and Burton NHS Foundation Trust

Florence Nightingale Community Hospital

London Road

Derby

United Kingdom

https://www.uhdb.nhs.uk/ (Opens in a new tab)

12 November 2026

Agenda for change

Band 2

Permanent

Full-time

Florence Nightingale Community Hospital

London Road

Derby

United Kingdom