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Pathway Coordinator/Administrator - Oncology Dietetics

On-site in Derby·Part-time·Added today (last checked 12 Nov)

Our summary

Salary
£25,760 - £27,476 a year

About £1,840 - £1,940 a month after tax.

Work mode
On-site, Derby
Contract
Part-time
Closing date
Apply by Monday 23 November

Skills

Requirements

What we're looking for

  • A good standard of English and Math to GCSE (9-4 or A-C) or equivalent
  • Evidence of IT literacy using Microsoft Office Packages including Word and especially Excel
  • Evidence of working in an administrative / support secretary role
  • Previous experience answering phone calls from patients or customers
  • Ability to work on own initiative with guidance and within procedural guidelines, demonstrating an understanding of confidentiality.
  • Effective written and verbal communication skills in order to communicate routine, sometimes complex information with members of the team, patients, other departments and external contacts.
  • Evidence of working on own initiative
  • Ability to work accurately with good attention to detail

Nice to have

  • RSA/OCR level II or equivalent knowledge and skills
  • Understanding of clinical systems
  • Understanding of how to manage patient waiting list/trackers

Pay & benefits

What you'll get

£25,760 to £27,476 a year pro rata pa

The role

An opportunity has arisen within the Dietetics Service, based at the Royal Derby Hospital, for a PART-TIME Band 3 Administrator, working 30 hours per week.

We are looking for someone to join our Admin team, delivering an efficient and effective service to the Dietetics department.

You will have a background in administration, effective written and verbal communication skills, and good attention to detail. Keyboard skills and experience of using Microsoft Office packages including Word is essential.

This role will primarily be supporting the oncology dietitians but would still be expected to assist the wider team upon completion of primary tasks.

You will possess good organisational skills, be an enthusiastic and motivated team player with a willingness to learn.

Working within Dietetic Services, you will work alongside other administrative staff to provide a high quality administration service.

Candidates who have applied for this vacancy within the last 3 months and were unsuccessful at any stage of the recruitment process should not reapply unless you can demonstrate additional relevant skills, qualifications or experience acquired since your previous application

What you'll do

  • To act as the point of contact for patients and staff ensuring that all queries are answered with skill, sensitivity, and in a courteous and professional manner.
  • Audio typing, and despatch of clinical correspondence related to NHS patients within agreed timescales and quality standards.
  • To ensure that urgent correspondence is brought to the immediate attention of the relevant team member.
  • Manage access plans and referrals to organise clinics for dietitians
  • Support management in the preparation and validation of the waiting lists.
  • To escalate any urgent problems to a senior manager.
  • Provide secretarial support/cover for colleagues during absence.
  • Undertake necessary training as and when required by the Trust.
  • To provide general administrative and clerical service including creating access plans, managing clinics, retrieving patient records, word processing, photocopying and scanning and audio typing
  • To support with patient tracking and appointments through the use of Microsoft Excel.
  • Perform regular stock checks.
  • To assist in the improvement of existing processes and pathways.
  • Ability to attend cross site meetings and support other admin teams
  • Attend meetings across multiple sites as required
  • Provide occasional cross-cover support to other administrative teams during periods of sickness, annual leave, or unforeseen absence to help maintain service continuity.

    Closing date of applications: 23 November 2026

    Interview date: 7 December 2026

In return we will offer

  • Development opportunities, both professional and leadership development
  • On-going support from recruitment to when you join our team and beyond.
  • Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes

Key Facts:

  • We see on average 4810 OP appointments a day.
  • We are the 4th busiest Trauma & Orthopaedic outpatients department in England - an average of 2077 per week.
  • An average of 1115 patients are seen in A&Es across our network every day - 3rd largest in the country.
  • Our hospitals admit an average of 195 emergency patients daily.
  • Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres.
  • We are one of only 7 Trusts nationally with more than 50 operating theatres.
  • We carry out more than 140 elective procedures each working day.
  • UHDB is a research active University Hospital with a large and varied portfolio of clinical trials and research opportunities for all staff.

Job responsibilities

Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.

UHDB is committed to fair and transparent recruitment. We welcome authentic applications that reflect your own skills, experience and motivations for the role. While we understand that candidates may use AI tools for grammar, formatting or accessibility purposes, applications that appear to be substantially AIgenerated may be subject to additional review. If this applies to your submission, we will let you know and may ask for clarification. Please ensure your application accurately represents your experience and is written in your own words.

Please note this position is not eligible for sponsorship. Applicants must be able to demonstrate an existing and ongoing right to work in the UK for the duration of the contract without sponsorship from the Trust.

Your application (for shortlisting purposes) is assessed based on the Person Specification in the job advert (below).

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

University Hospitals of Derby and Burton NHS Foundation Trust

Address

Royal Derby Hospital

Uttoxeter Road

Derby

DE22 3NE

United Kingdom

Employer's website

Date posted

12 November 2026

Pay scheme

Agenda for change

Band

Band 3

Contract

Permanent

Working pattern

Part-time

Job locations

Royal Derby Hospital

Uttoxeter Road

Derby

United Kingdom

About University Hospitals of Derby and Burton NHS Foundation Trust

Industry
Health and social care

In their own words

About the company & team

As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together

Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.

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