Breast Care Administrator/Secretary

Job overview

An exciting opportunity has arisen to join the Breast Unit as an Administrator/Secretary.

The ideal candidate will have excellent communication and organization skills, strong typing skills and knowledge of medical terminology to ensure provision of a high quality and efficient administrative/secretarial service to the Breast Surgery consultants.

Your role will also involve assisting in the management of referral to treatment (RTT) and cancer pathways; working with the management and clinical teams to ensure delays are resolved and pathways are managed appropriately.

You must have good attention to detail together with the ability to prioritise your own workload to meet deadlines. Duties will include dealing with telephone enquiries, letters, email, diaries, chasing deadlines, collation of information/results for reports and typing of clinic letters.

You should have previous secretarial experience as well as being flexible and able to work as part of a team. In return we will provide a comprehensive induction with a view to developing knowledge and skills where appropriate.

Main duties of the job

The post holder will provide medical transcription and administrative support on attachment to clinical teams; guided by standard operating procedures.

Proof reading letters to patients, GPs, medical staff and any other required addressee following clinic attendance, ward discharge and other patient contacts.

Carry out administrative instructions that are dictated in the letters transcribed e.g. chasing results.

Undertake routine office duties including electronic case note tracking, photocopying, scanning and uploading correspondence and results and maintenance of records when required.

Provide cover in times of sickness, annual leave and staff shortages.

Deal with telephone communications and patient queries.

Liaise with relevant departments where necessary.

Working for our organisation

Join Manchester University NHS Foundation Trust (MFT), the largest provider of specialist services, and our Oxford Road Campus in Manchester, the largest health academic campus in Europe - a great place to shape your career.

With a workforce of over 30,000 colleagues, we work together to deliver exceptional care to more than 1 million people every year.
Behind every patient cared for are people like you - keeping services running smoothly, supporting clinical teams, and helping create safe, welcoming environments for patients and our people alike.

At MFT, we believe in the power of teamwork, respect, and inclusion. Our People Plan reflects our commitment to making MFT a place where everyone feels they belong, where your ideas are heard, and your contribution is truly valued. Join us and work smarter with our digital technology and thrive in a collaborative culture that empowers you to deliver your best to ensure that your work behind the scenes creates seamless, high-quality care and exceptional patient outcomes.

Whether you're just starting out or looking to grow, we offer clear pathways for development and a culture that supports your wellbeing, ambition, and success. Everything you do makes a real difference to the lives of others.
At MFT, your role matters, your impact is real, and you're part of something bigger from day one.

Person specification

Qualifications

Essential criteria

• General education to GCSE standard including English or equivalent

Desirable criteria

• Secretarial/NVQ qualification or equivalent

Experience

Essential criteria

• Secretarial experience and/or previous NHS experience
• Proven experience of working to deadlines

Desirable criteria

• Medical secretarial experience
• Multi-disciplinary team working

Skills/Knowledge

Essential criteria

• Written and oral communication
• Speed/accuracy keyboard skills
• Self motivated with the ability to manage own workload
• Ability to prioritise completing tasks

Desirable criteria

• Organised
• Interpersonal skills

Applicant requirements

This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.

Documents to download

• JD (PDF, 192.4KB)
• PS (PDF, 170.9KB)
• FR (PDF, 1.0MB)
• Inside MFT - Your Candidate Place (PDF, 306.4KB)