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Service Advisor

On-site in Colne·Full-time·Added 16 days ago

Overview

Job details

  • £34,000 - £38,000 a year

    Gross, as stated in the ad.

    About £2,330 - £2,570 a month after tax.

  • Full-time

    Per the ad.

Requirements

  • Work on-site in Colne

    No relocation package mentioned.

Benefits

  • 33 days holiday inc. bank holidays

    Paid annual leave, per the ad.

  • Cycle to work scheme

    Commuter benefits named in the ad.

Skills

Nice to have

Requirements

What we're looking for

  • Motivated, with a proactive approach to customer service.
  • Enjoy the challenge of influencing the success of the Service department.
  • Customer relations experience.
  • Excellent interpersonal and organisational skills and be well presented.
  • Must be IT literate, and a working knowledge of Kerridge would be advantageous.
  • Must hold a full UK driving license.

Pay & benefits

What you'll get

  • 33 days of annual leave, inclusive of Bank Holidays.
  • Healthcare cash plan.
  • Employee vehicle-discount schemes.
  • Cycle to work scheme.
  • Eyecare vouchers.
  • Free flu jabs.
  • Pension scheme (including life cover).
  • Internal and manufacturer training.
  • Staff referral scheme.

The role

We have a fantastic opportunity for a talented Service Advisor to join the Aftersales team at our Lloyd BMW retailer based in Colne.

Salary: £34-38K OTE
Hours: 45 hours per week, Monday - Friday, 08:30 - 18:00 working a Saturday rota

Role responsibilities:

What you'll do

  • Dealing with all customers in a professional, prompt and courteous manner, portraying a positive first impression of the Service Department.
  • Advising on technical queries/issues.
  • Booking vehicles into the department for work to be carried out, informing customers of the progress of their vehicle.
  • Sell customer repairs/parts etc., and finalising the invoice on completion.

About Lloyd Motor Group

Industry
Motor Retail

In their own words

About the company & team

Founded in 1976, Lloyd Motor Group is one of the UK's largest family-run car retailer groups, with 40 retailers across Northern England and Southern Scotland. Representing prestigious brands like BMW, MINI, Land Rover, BYD, Volvo, Kia, Volkswagen, Skoda, INEOS, Honda motorcycles and BMW Motorrad, we've built our reputation on exceptional customer service delivered with a professional yet personal touch. Join our passionate team and you'll find a supportive culture that values your contribution, invests in your development, and empowers you to grow while making a real difference in a company where people are our greatest asset.

#IND2

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