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Job details
£34,000 - £38,000 a year
Gross, as stated in the ad.
About £2,330 - £2,570 a month after tax.
Full-time
Per the ad.
Requirements
Work on-site in Colne
No relocation package mentioned.
Benefits
33 days holiday inc. bank holidays
Paid annual leave, per the ad.
Cycle to work scheme
Commuter benefits named in the ad.
Skills
Nice to have
Requirements
What we're looking for
- Motivated, with a proactive approach to customer service.
- Enjoy the challenge of influencing the success of the Service department.
- Customer relations experience.
- Excellent interpersonal and organisational skills and be well presented.
- Must be IT literate, and a working knowledge of Kerridge would be advantageous.
- Must hold a full UK driving license.
Pay & benefits
What you'll get
- 33 days of annual leave, inclusive of Bank Holidays.
- Healthcare cash plan.
- Employee vehicle-discount schemes.
- Cycle to work scheme.
- Eyecare vouchers.
- Free flu jabs.
- Pension scheme (including life cover).
- Internal and manufacturer training.
- Staff referral scheme.
The role
We have a fantastic opportunity for a talented Service Advisor to join the Aftersales team at our Lloyd BMW retailer based in Colne.
Salary: £34-38K OTE
Hours: 45 hours per week, Monday - Friday, 08:30 - 18:00 working a Saturday rota
Role responsibilities:
What you'll do
- Dealing with all customers in a professional, prompt and courteous manner, portraying a positive first impression of the Service Department.
- Advising on technical queries/issues.
- Booking vehicles into the department for work to be carried out, informing customers of the progress of their vehicle.
- Sell customer repairs/parts etc., and finalising the invoice on completion.
About Lloyd Motor Group
- Industry
- Motor Retail
- Website
- lloydmotorgroup.com
In their own words
About the company & team
Founded in 1976, Lloyd Motor Group is one of the UK's largest family-run car retailer groups, with 40 retailers across Northern England and Southern Scotland. Representing prestigious brands like BMW, MINI, Land Rover, BYD, Volvo, Kia, Volkswagen, Skoda, INEOS, Honda motorcycles and BMW Motorrad, we've built our reputation on exceptional customer service delivered with a professional yet personal touch. Join our passionate team and you'll find a supportive culture that values your contribution, invests in your development, and empowers you to grow while making a real difference in a company where people are our greatest asset.
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