Service Advisor

Vertu Toyota Worksop

We're looking for a Service Advisor to join our brilliant team at Vertu Toyota Worksop. If you want to build your career with one of the UK's leading motor retailers, this is a fantastic opportunity to get stuck in and grow.

You'll also support our Parts Department two days per week, gaining broader experience across aftersales and adding real value to the team.

We're offering a £32,000 basic salary plus a strong benefits package.

Hours:
Monday-Friday 8am-5.30pm
alternate Saturday mornings: 8.00am - 12.00pm

About the role

The Service Advisor role plays a key part in ensuring every customer has a positive, clear and supportive experience. You'll act as the connection between our customers and our workshop team-helping people feel informed, valued and confident throughout their visit.

This role is ideal for someone who enjoys building relationships, communicating clearly, and creating a welcoming, trusted environment for customers.

What you'll be doing

Service Advisor duties

Managing customer bookings and setting clear expectations
Keeping customers updated throughout their vehicle's service or repair
Identifying opportunities to upsell products or services in a helpful way
Following up to ensure a great customer experience

Parts support (2 days per week)

Handling inbound parts enquiries via phone and online platforms
Accurately identifying and sourcing parts
Keeping product knowledge up to date

What we're looking for

Motor trade experience (ideally service, aftersales or front of house)
Full UK driving licence (manual & automatic)
Strong communication skills and a customer-first approach
Ability to multitask and stay organised in a busy environment
Confidence using systems and working towards targets

What you'll get

We invest heavily in our people-so you can expect real career development.

25 days holiday + bank holidays (rising with service)
Retail discounts & cashback platform
Preferential service rates
Colleague car purchase scheme
Share Incentive Scheme
Pension
Enhanced family leave
Ongoing training & progression opportunities

Ready to join us?

Apply today to be considered.

If successful, we'll carry out standard pre-employment checks including employment history, address, credit and criminal record checks.