Carers Support Worker (Digital & Young Adult Carers)

Hybrid in Leeds·Part-time·Added 6 days ago (last checked 7 Oct)

Leeds City Council

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Overview

Job details

£34,434 a year
Gross, as stated in the ad.
Part-time
Per the ad.
Hybrid
Office and home days — the ad has the split.
Apply by Sunday 1 November
The date the employer’s listing closes.

Requirements

Be near Leeds for hybrid days
No relocation package mentioned.

Benefits

25 days holiday + bank holidays
Paid annual leave, per the ad.

The role

Job title and organisation: Carers Support Worker (Digital & Young Adult Carers) - Carers Leeds
Salary: SCP23 £34,434 - SCP25 £36,363 (pro-rata)
Hours: 21 Hours per week (Wednesday-Friday)
Contract: 2 years fixed term
Location: Carers Leeds supports hybrid working arrangements
Closing Date and Time: Sunday 1st October 2026 at midnight

Interview date: 13th November 2026

Vision

Our vision at Carers Leeds is that all unpaid carers in our city are recognised, valued and supported to live a fulfilling life.

Mission

Carers Leeds wants to improve the lives of unpaid carers across the city. We provide information, advice and support to unpaid adult and parent carers in Leeds. We aim to influence others to act and create positive change for unpaid carers.

What is an unpaid carer?

An unpaid carer is someone who provides help and support to a family member, friend or neighbour who couldn't manage without their help. This could be due to illness, disability, mental health problems or substance misuse.

What we do

Established in 1996, Carers Leeds is a charity which provides information, advice and support to unpaid adult and parent carers across our city. We have an Advice Line, carers support groups, one to one support and support in hospitals. Some of our services are open to all carers and some are targeted at specific groups of carers. Our services are provided to communities throughout Leeds. We work in partnership with others to deliver our service and to influence them to act to benefit unpaid carers.

Brief Role Description

Our Carers Support Workers help carers to access the resources they need to carry out their caring role; to mitigate the negative impact of caring; to enjoy life beyond their caring role and to have good health and wellbeing, social connections and financial security.

The Digital Carer Support Worker is a Carer Support Worker role with a difference. We're looking for someone with strong digital skills who is creative and excited to try new things.

A key part of the role is experimenting with new ways to reach and support more diverse carers through digital channels, with a particular focus on engaging young adult carers. The role would suit someone who enjoys testing ideas, using digital tools creatively, and who has an interest or experience of working with young adults.

Key Duties and Responsibilities:

Lead on developing and testing innovative digital approaches to identifying, reaching and supporting carers, particularly young adult carers.
Provide information and guidance to carers who approach us digitally.
Deliver one-to-one support to carers via webchat and video calls and provide Support Line cover when required.
Facilitate online carers support group/s.
Contribute to the planning and delivery of online events, workshops and training opportunities for carers.
Participate in the Carers Leeds Digital Working Group and contribute to the delivery of our digital strategy.
Maintain technical oversight of the Carers Leeds webchat system and appointment co-ordination of the Carers Leeds online booking system.

This post is subject to a satisfactory a DBS check

Excellent terms and conditions including:

25 days annual leave plus bank holidays (pro rata for part-time)
Flexitime
Hybrid working (part home/part office based)

To Apply please visit Working at Carers Leeds - Carers Leeds

Please submit online applications only. (No Agencies or CVs thanks)

Carers Leeds celebrates diversity and strives to be an equal, diverse, and inclusive organisation. We welcome applications from all sections of the community. Groups currently under-represented in our workforce are from ethnic minorities, people with disabilities, younger and older workers, men, and transgender people.
Carers Leeds is a Limited Company Registered No. 3242065
Registered Charity No. 1058706

The above post is not a Leeds City Council vacancy and has been advertised on behalf of the relevant organisation. To apply please follow their application instructions.
#EXT #LI-DNI

About Leeds City Council

Leeds City Council is the local government authority for the city of Leeds in the United Kingdom. Its teams deliver over 500 different services every day to support residents and the city environment, spanning areas such as waste and recycling, council tax, housing, schools and education, health and social care, public health, planning, libraries, and leisure and attractions.

With people at the heart, the council aims to recruit and develop talented individuals who are committed to making a difference to its communities, who treat people fairly and who are focused on finding better ways of doing things. Its employment practices and staff benefits are designed to reward colleagues fairly, develop their careers, support their wellbeing and help their money go further.

Industry: Local government
Website: leeds.gov.uk

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