Service Advisor in Worksop

The Service Advisor role plays a key part in ensuring every customer has a positive, clear and supportive experience. You'll act as the connection between our customers and our workshop team-helping people feel informed, valued and confident throughout their visit.

This role is ideal for someone who enjoys building relationships, communicating clearly, and creating a welcoming, trusted environment for customers.

• Managing customer bookings and setting clear expectations
• Keeping customers updated throughout their vehicle's service or repair
• Identifying opportunities to upsell products or services in a helpful way
• Following up to ensure a great customer experience

Hours:
Monday-Friday 8am-5.30pm
alternate Saturday mornings: 8.00am - 12.00pm

We're looking for a Service Advisor to join our brilliant team at Vertu Toyota Worksop. If you want to build your career with one of the UK's leading motor retailers, this is a fantastic opportunity to get stuck in and grow.

You'll also support our Parts Department two days per week, gaining broader experience across aftersales and adding real value to the team.

• Handling inbound parts enquiries via phone and online platforms
• Accurately identifying and sourcing parts
• Keeping product knowledge up to date

• Motor trade experience (ideally service, aftersales or front of house)
• Full UK driving licence (manual & automatic)
• Strong communication skills and a customer-first approach
• Ability to multitask and stay organised in a busy environment
• Confidence using systems and working towards targets

Apply today to be considered.

If successful, we'll carry out standard pre-employment checks including employment history, address, credit and criminal record checks.