Up to £48k
UK jobs. Bigger possibilities.
171,000+ live jobs1st Line Desktop Support Technician
On-site in Team Valley·Full-time·Added today (last checked 28 Oct)
Vertu Motors
352 open roles
Our summary
- Salary
- £24,785 a year
About £1,780 a month after tax.
- Work mode
- On-site, Team Valley
- Contract
- Permanent, full-time hours
- Closing date
- Apply by Wednesday 9 December
- Holiday
- 25 days holiday + bank holidays
Skills
Requirements
What we're looking for
This role would suit someone with previous IT support experience, but we would also welcome applications from individuals who have recently completed an IT Apprenticeship and are looking to take the next step in their career within a supportive and fast-paced IT environment.
Irrespective of the role, the "non-negotiables" for any of our colleagues are Drive, Character, Attitude, Energy and Talent. Technical knowledge is important, but we are equally interested in how you have applied these qualities to achieve success and overcome challenges.
You will be self-motivated, eager to learn and passionate about delivering excellent customer service.
Pay & benefits
What you'll get
Salary: £24,784.5 per annum
We are proud to be the motor retailer that invests more in colleague development than any other. If successful, you can look forward to ongoing training, career progression opportunities and a range of excellent benefits, including:
- 25 days holiday plus bank holidays, increasing with service
- Access to our online rewards platform offering cashback and discounts
- Preferential Service Rates
- Colleague Purchase Scheme
- Share Incentive Scheme
- Tool Insurance
- Pension Scheme
- Enhanced Maternity and Paternity Pay
Join a team where careers progress and potential is recognised. Apply today to be considered.
The role
1st Line Desktop Support Technician
Vertu House, Team Valley, Gateshead
At Vertu Motors, we are proud of the career development opportunities we provide our colleagues. Due to an internal promotion within our IT team, we are now looking to recruit a 1st Line Desktop Support Technician to join the Group IT function.
Our IT team aims "to provide world-class IT systems that enable Vertu to deliver an outstanding customer motoring experience", and this role offers an excellent opportunity to develop your career within a large, successful business.
How you'll work
The working hours are 37.5 hours per week, Monday to Friday, 9:00am to 5:30pm, based at Team Valley, Gateshead.
What You'll Need
You will ideally have knowledge or experience of:
- PCs and Microsoft operating systems, including desktop and server environments
- Microsoft Office and Microsoft 365 applications
- Active Directory and domain environments
- Microsoft Outlook, Exchange and email security platforms
- Networking concepts including LAN/WAN, TCP/IP and VPN access
- Remote support tools such as Remote Desktop and VNC
- Printers, scanners and wireless network devices
- Internet setup, troubleshooting and access management
- Diagnosing and resolving IT issues remotely
The following would be advantageous but are not essential:
- Knowledge of motor retail manufacturer systems and interfaces
- Experience of IP telephony and SIP technologies
We're Looking For Someone Who Has
- Excellent communication and interpersonal skills
- A friendly and professional telephone manner
- Strong organisational skills
- The ability to remain calm under pressure
- A positive, team-focused approach
- A willingness to learn and develop new skills
Hiring process
4 steps3 interviewsa task to do
Initial phone call
With The recruitment team · Phone call
An initial phone call with the recruitment team to find out more about the candidate and their experience.
Online psychometric assessment
Online test · Not every role
An online psychometric assessment, dependent on role.
First Interview
First interview stage.
Second Interview
Second interview stage.
Job offer
- Applications are reviewed within 30 days; if you don't hear back after 30 days you have been unsuccessful.
More jobs like this
or browse IT support·Junior·Car Dealerships & Motor Retail·Motor Retail