Parts Advisor in Edinburgh

On-site in Edinburgh·Full-time·Added today (last checked 29 Oct)

Vertu Motors

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Our summary

Salary: £30,000 a year
Work mode: On-site, Edinburgh
Contract: Permanent, full-time hours
Closing date: Apply by Thursday 10 December
Holiday: 25 days holiday + bank holidays

Skills

Nice to have

Vertu Motors is hiring for this role in several places. This vacancy is in Edinburgh.

Pay & benefits

What you'll get

Location: Union Motor Group
Salary: £30,000 basic salary
Hours: Monday to Thursday 8:00am - 5:00pm, Friday 8:00am - 4:00pm
Benefits: No weekend working | Excellent benefits package | Ongoing career development

We are offering a competitive basic salary of £30,000, excellent working hours and a fantastic benefits package.

We are committed to investing in our colleagues and providing opportunities for long-term career development. If successful, you can look forward to a range of excellent benefits, including:

25 days holiday rising with length of service, plus bank holidays
Access to our online rewards platform offering cashback and discounts with multiple retailers
Preferential Service Rates
Colleague Purchase Scheme
Share Incentive Scheme
Pension
Enhanced Maternity & Paternity Pay

The role

Vertu Union Motor Group - Parts Advisor

Union Motor Group have an exciting opportunity for a Parts Advisor to join our growing aftersales team.

What you'll do

The primary focus of this role will be supporting our Parts operation; however, you will also provide valuable support across the wider Aftersales department, assisting with warranty administration, service-related tasks and customer enquiries when required.

What You'll Be Doing

Managing parts enquiries from retail and trade customers
Processing parts orders accurately and efficiently
Identifying and supplying the correct parts to meet customer requirements
Building strong relationships with customers and delivering exceptional service
Promoting parts offers and identifying additional sales opportunities
Supporting the Aftersales team with warranty and service administration duties
Maintaining accurate records and ensuring excellent departmental organisation
Keeping product knowledge up to date through manufacturer and supplier communications

We'd Love to Hear From You If You:

Have previous experience within the motor trade, ideally in a Parts Advisor or Aftersales role
Possess excellent customer service and communication skills
Are organised, proactive and able to manage a varied workload
Enjoy working as part of a team in a busy dealership environment
Can identify sales opportunities and build strong customer relationships
Have experience using Kerridge, although this is advantageous and not essential

Motor trade experience would be a significant advantage for this position; however, we are also keen to hear from motivated individuals with relevant transferable skills and a willingness to learn.

Why Join Union Motor Group?

No weekend working
Excellent work-life balance with an early finish every Friday
Supportive and friendly team environment
Varied role across Parts and Aftersales
Ongoing training and development opportunities
Long-term career progression with a successful dealer group

Ready for Your Next Challenge?

If you're looking for a varied role within a busy aftersales department and want to join a business that values its people and invests in their development, we'd love to hear from you.

Apply today to be considered for this vacancy.

Hiring process

4 steps3 interviewsa task to do

Initial phone call
With The recruitment team · Phone call
An initial phone call with the recruitment team to find out more about the candidate and their experience.
Online psychometric assessment
Online test · Not every role
An online psychometric assessment, dependent on role.
First Interview
First interview stage.
Second Interview
Second interview stage.
Job offer