Departmental Officer

What we offer

As well as the exciting opportunities this role presents, we also offer some great benefits some of which are below:

• 41 Days holiday (27 days annual leave 8 bank holiday and 6 closure days)
• Additional 5 days' annual leave purchase scheme
• Defined benefit career average revalued earnings pension scheme (CARE)
• Cycle to work scheme and season ticket loan
• Immigration loan
• Relocation scheme for certain posts
• On-Site nursery
• On-site gym
• Enhanced maternity, paternity and adoption pay
• Employee assistance programme: Staff Support Service
• Discounted medical insurance

Visit https://www.ucl.ac.uk/work-at-ucl/reward-and-benefits to find out more

About us

The UCL Department of Electronic & Electrical Engineering is looking to recruit a Departmental Officer to join our Professional Services team. The post holder will be a key member of the team providing a reception and facilities management service in the department as well as administrative support to staff and students.

About the role

The position comprises administrative support, reception and facilities management, and events, in addition to being responsible for a range of tasks which support staff and students in a large and busy department.

The post holder will be required to establish good working relationships with departmental academic and professional services staff with whom they will work closely. The postholder will provide a welcoming front of house service to staff, students and all visitors to the department. This roles involves dealing with multiple tasks and customers at the same time and is key to the smooth running of the department.

The post is available from 1st December and is open-ended.

This is an on-site role with an expectation of 100% on campus attendance, Monday - Friday. Attendance may vary depending on event requirements.

About you

Experience of working within a higher education and/or service environment is essential, as is experience of working in a busy customer focused and customer facing environment. The post holder should possess excellent communication skills (written and oral) and good interpersonal skills and the ability to deal with a variety of people, both in in UCL and external agencies. They must be efficient, organised and take great care in attention to detail. A professional, friendly and helpful attitude is essential. The ideal candidate will be able to work independently as well as part of a small team.

Experience of working in a reception and/or in an HR supporting role is desirable.

Application details

• To apply for the role, click the '
• Please upload a cover letter outlining how you meet the criteria in the person specification (document linked under 'Available documents')
• Applications close on 19th October at 23:59
• A full job description and person specification can be accessed at the bottom of this page
• Informal enquiries regarding this post and the application process can be addressed to Rebecca Thomas at becca.thomas@ucl.ac.uk.

Our commitment to Equality, Diversity and Inclusion

As London's Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world's talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong.

We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL's workforce. These include people from Black, Asian and ethnic minority backgrounds; disabled people; LGBTQI+ people; and for our Grade 9 and 10 roles, women.

Our department holds an Athena SWAN Silver award, in recognition of our commitment to advancing gender equality.