Training Officer

GLL is looking for a Training Officer to join the team based at head office in Woolwich, South East London. If you have the skills and ambition to join us as a Training Officer, there has never been a more exciting time to join us. This is more than a Training Officer job, it's a career.

Learning and Development is at the heart of our values. Our Training Officer is responsible for offering a training programme that delivers the skills the business needs to be successful (specifically around RLSS and STA qualifications.) The required training for staff will be administrated and delivered by the Training Officer and team, most of which will be managed via various internal and external learning digital systems. The primary function of this role is ensuring all training records are accurate, establishing a good working relationship with Trainer/Assessors and processing and submitting course results on Awarding Organisation systems.

Experience with Training/HR digital systems and working with training providers is essential. You'll have excellent attention to detail and communication skills. Your key stakeholders will include People/Learning & Development colleagues, Awarding Bodies, Trainer/Assessors and managers within the facilities. With a passion for RLSS & Aquatic Training, you'll be able to demonstrate up-to-date knowledge of the sector and training requirements.

What you'll do

* Process and submit course results on Awarding Organisation systems.

* Support the Training Manager with training partner relationships and approved training centre responsibilities, particularly with regard to the STA and RLSS.

* Develop strong working relationships with operational teams across the organisation to ensure connectivity and to understand the skills required for business success.

* Ensuring awareness and access to on-line training and systems, to ensure training opportunities for staff are realised and support career development.

* Support the Training Manager with liaising with internal stakeholders, the people team, national standards and compliance team, product teams, workforce information manager and the digital teams to ensure training connectivity with wider organisation agendas.

* Contribute to a reputation for the quality and calibre of GLL training in our sectors, demonstrating our Better People ethos and career opportunities as an employer of choice.

* Contribute to the course programme that informs the annual training plan and budgets based on compliance, welcome induction and CPD training requirements.

* Work with the people team to advise on acceptable qualifications for recruitment.

* Manage the on-line systems to ensure a smooth training process.

* Manage CPD offers that meet business requirements and learning community needs.

* Manage courses on the digital systems to support operations, service quality and business performance.

* Ensure that training opportunities are understood by our workforce and local communities as an important part of our Better People mantra and employer value proposition.

* Ensure that EDI principles are delivered in the provision of training requirements.

* Support the Training Manager to ensure that employment / essential qualifications, induction and CPD training for the workforce are clearly understood.

* Ensure that staff have access to training that ensures a skilled and competent workforce, to support continuous development, progression and career development.

* Create a 'One GLL' understanding and learning culture amongst the workforce and a reputation as an organisation that demonstrates commitment to our people via our training offer.

* Utilise training reports produced by the Training Manager to monitor compliance training, identify gaps, minimise business risks and inform training requirements; completion rates with regard to induction and CPD training; and impact and ROI for specific training initiatives to ensure training delivery.

* With the Training Manager, support the multi-skilling agenda with regard to training delivery.

* Support with any applicable access to employment initiatives.

What you need

* CPP- L3 CIPD or management qualification (or willingness to work towards)

* Experience using Training / HR digital systems

* Attention to detail and organisational skills

* Excellent written communication

* An understanding of training reports & related KPIs

* Experience working with training providers and supporting the Training Manager with Awarding Body compliance.

* Relevant sector and governing body knowledge

* Understanding of essential qualification and CPD training requirements

* Awareness of GLL digital strategy

* Importance of GDPR in training and digital system management

* Digitally savvy and passionate about a digital training solution

* Strong analytical skills with ability to translate analysis into training practice

* Ability to produce results to deadlines and work on a number of key issues simultaneously

* Good communication, negotiation and influencing skills

* A confident and professional approach and ability to display integrity

As a charitable social enterprise and cooperative owned by our staff, GLL is a unique organisation for you to have a career with!

The basics

This is a permanent position of up to 39 hours a week. Hours of work will be negotiated with you in line with the needs of the service, flexible working may be possible, working from home is not possible in this role. We are an accredited Living Wage employer with industry leading rates of pay. We can offer a career, not just a job with extensive Learning & Development support available. GLL is Values Driven, not Profit Driven. We work hard to benefit the communities we operate in. As a staff owned organisation you will be given the opportunity to join the Society and have a stake in your business.

Additionally GLL offers employees a range of employment benefits:

* Access to a pension scheme.

* Health Assurance and access to Counselling services

* Access to the tax efficient Ride to Work bicycle purchase scheme.

* Free annual eye tests

GLL Society benefits (if you choose to join the Society after your probation period) include:

* The right to stand for the Society board and to vote for board members to represent you

* Access to team building and fun events such as Treks, Concerts outings etc

* Access to a range of benefits exclusive to our people - ask your line manager for details or check out the Intranet

About GLL

As the UK's largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales, and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries, and children's centres.

Our people are from the communities we serve and help us make real changes in their local area.

One of our core values is 'More than a Job', because working with us opens a wide range of possibilities and opportunities for you, starting with how you work with us. To make sure we are having a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you. Subject to vacancies, whether you are after a contractual commitment and a regular work schedule or the freedom of flexible hours, you may be able to choose an arrangement that works best for you and play your part in improving the health and wellbeing of your community.

We offer two different types of work arrangements:

* A permanent employment contract - part time and full time

* A flexible worker engagement by joining our flexible worker pool

If you are looking for a regular number of hours that you can work and are flexible to meet the needs of a 7 day a week service, then a full-time or part-time permanent contract might be the right choice for you.

So whether your ambitions lie in sport and leisure, events & catering, health & beauty, corporate support or working with children, you'll be able to find your ideal new job at GLL.

Passionate about seeing our communities thrive, we invest back into our facilities, projects and people and are Investors in People Gold Award employer.

However you choose to work with us, you can be sure that you will be a valued member of our team, working with great colleagues, and making a real difference to people's lives.

We are an inclusive employer. We seek and welcome diversity in our teams.

All pay rates are subject to skills, experience, qualifications and location.

Salary: Up to £40,407.17