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Contract Performance Coordinator

On-site in Warrington·Added 3 days ago (last checked 9 Oct)

United Utilities

90 open roles

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Overview

Job details

Permanent contract
Per the ad.

Requirements

Work on-site in Warrington
No relocation package mentioned.

Benefits

Up to 14% employer pension
Paid in by the employer, per the ad. The legal minimum is 3%.

Skills

Requirements

What we're looking for

Strong analytical and problem-solving skills.
Advanced Microsoft Office skills, particularly Excel, Word, and PowerPoint.
Experience producing reports, analysing performance data, and presenting findings.
Excellent communication and stakeholder management skills.
Strong organisational skills with the ability to manage multiple priorities
Ability to develop strong working relationships with external partners and internal teams.
Good working knowledge of core systems including Temetra, Walto and Alto
Proficiency in managing invoicing processes in SAP and addressing related enquiries

Education & certifications

GCSE level Grade C or equivalent in Maths

Pay & benefits

What you'll get

A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays
A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover
Up to 7.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements
A comprehensive healthcare plan through our company-funded scheme
MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions
Best Doctors
Salary Finance
Wealth at Work courses
Deals and discounts
EVolve Car Scheme
Employee Assistance Plan
Mental health first aiders
ShareBuy
MORE Choices flexible benefits
Enhanced parental leave schemes

The role

What you'll do

Develop collaborative and professional relationships with contracted retailers who we provide meter reading services for, ensuring effective and efficient service
Ensuring all activities are compliant with Competition Law
Manage monthly invoicing for meter reading services provided
Work with 27 local councils who we have partnerships with to review performance of our passive AMR infrastructure
General performance analysis of automated meter reading services to drive improvements in performance and maximise AMR capability
Produce and manage daily, weekly, and monthly performance reports and scorecards
Conduct general performance analysis of the meter reading department
Identify opportunities for service improvement and highlight potential risks

Hiring process

United Utilities' recruitment process has several stages, with the team updating you at each one; some roles include online multiple-choice tests (with practice tests offered first), and interviews may be in person or virtual

Candidates can track application status online at any time, and most correspondence is by email.
AI tools may help with grammar or preparation, but application content, interview answers and technical assessments (unless AI is explicitly permitted) must reflect the candidate's own work.
Reasonable adjustments during the application or interview process are available on request.