Contract Manager

• Experience in the same or similar role
• Excellent knowledge of MS Office software
• Strong client focus in delivering and improving services
• Delivery of all client and contractor KPI and SLA targets

• UK Manual Driving Licence
• Experience managing cleaning teams.
• IT literate (use of tablet, smart phone apps)
• Good communication skills, both verbal and written (English)

A Full UK Driving License is required, a company vehicle will be provided.

We are looking to recruit an Contract Manager to cover key customer contracts across Northampton, Bedford, Peterborough, Milton Keynes and surrounding areas.

• Overall responsibility to client budget, manage finance, and billing of contract for site
• Overall management of full site structure
• Produce yearly budgets and cost saving exercises
• Pro-actively working with BN to provide innovation suggestions to client
• Assist in KPI reporting
• Create Planned Preventative Maintenance (PPM) plans, ensuring they are accurate and carried out in accordance with frequencies, timing and quality of work
• Control budgets for 3rd party suppliers with good value being achieved for remedial and unplanned works
• Arrange for any follow up remedial work to be priced, approved by the client and completed in safe, timely manner
• Analysis of unplanned work for root cause and create more certainty on requirements as necessary
• Assist in defining requirements for all equipment and buildings, especially in seeking ease of maintenance and operation
• Work with Admin to analyse weekly reports, understanding resource and communicating with our client to agree correct resource level to work coming in
• Responsible for accurate submission of bills, with support from the Administration and Commercial teams
• Hold meetings with our client on unplanned spends, PPM performance, energy and KPIs
• Review service providers, always seeking to bring as many services in house as possible
• Manage in house team, ensuring PPM plan is fulfilled and communicating any errors to client, getting recovery plan approved
• See that training is maintained, toolbox talks are issued and near misses/good catches are recorded by all disciplines on site
• Manage complaints to ensure they are addressed within correct timelines for Soft and Hard Services
• Assist with EHS Manager regarding reporting and investigating accidents and performance issues per Company Procedure

• Monday to Friday
• 8am to 4.30pm

• Client engagement at all levels
• People management
• Managing Cleaning teams
• KPI and standards conformance
• Commercial performance