Mechanical and Electrical Engineering Supervisor

The role

The Mechanical and Electrical Supervisor (including Heating, Ventilation and Air Conditioning - HVAC) is responsible for overseeing the safe, efficient and compliant operation, maintenance and installation of mechanical and electrical services within within the Hotel and Team Member Accommodation.

• Performs duties in line with departmental Standard Operating Procedures and complies with all Engineering and relevant hotel policies and procedures.
• Ensure all team members follow the company's code of conduct.
• Complies with and applies all Human Resource procedures and policies in the Management of team members
• Ensures that all SOP's are adhered to at all times
• Welcoming new members to the team, both agency and those directly employed by the Royal Garden Hotel.
• Supervises and assist in the normal day to day repairs and maintenance of the Hotel's equipment, and log all work done.
• Is responsible for all maintenance of the domestic and kitchen equipment.
• Attends weekly supervisors meeting.
• Maintains stock levels of building consumables i.e., nuts and bolts, pipes, valves etc.
• Co-ordinates with the Chief Engineer for the planned maintenance of cleaning filters in plant rooms, refrigeration maintenance, and bedroom maintenance.
• Is conversant with the Building Management System.
• Checks the standard of work within the department.
• Liaises with all departments seeing to their requirements.
• Is responsible for a bleep, which is to be carried at all times, and to answer bleep calls promptly.
• Assists any maintenance personnel in day-to-day duties and emergencies as required to the needs of the department.
• Carries out monthly Ladder Inventory Inspections.
• Is conversant with Portable Appliance Testing Procedures.
• Liaises any repair with BMS service engineer.
• Liaises with water treatment engineer.

If you're our ideal candidate, you will have

• Proven experience in a mechanical and electrical maintenance or facilities environment.
• Strong knowledge of heating, ventilation and air-conditioning (HVAC) systems.
• Experience supervising maintenance teams, contractors and specialist engineers.
• A good understanding of planned preventative maintenance (PPM) and reactive maintenance.
• Knowledge of relevant health and safety legislation, compliance requirements and industry standards.
• The ability to diagnose faults and identify practical solutions to mechanical, electrical and HVAC issues.
• Strong organisational and time-management skills, with the ability to prioritise competing workloads.
• Excellent communication and interpersonal skills, with the confidence to work with colleagues, contractors and senior management.
• Experience of monitoring contractors and ensuring work is completed safely, efficiently and to the required standard.
• A proactive approach to identifying maintenance issues and improving the reliability and efficiency of building services.
• Good IT and record-keeping skills, including the ability to maintain accurate maintenance and compliance records.

About us

Located in the heart of Kensington, the Royal Garden Hotel is a five-star luxury property overlooking Kensington Palace and Gardens, and only moments from London's most iconic landmarks. Just a five-minute walk from High Street Kensington underground station, the hotel blends an exceptional location with world-class hospitality.

At Royal Garden Hotel, we take pride in creating memorable guest moments through tailored luxury experiences, delivered by a warm, friendly, and empowered team. More than just a workplace, we provide an environment where team members can build rewarding careers, supported by dedicated learning and development opportunities.