Commercial Assistant Manager in Chesterfield

On-site in Chesterfield·Full-time·Added today (last checked 9 Nov)

National Trust

62 open roles

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Our summary

Salary: £29,367 a year
About £2,060 a month after tax.
Contract: Fixed-term, full-time hours
Closing date: Apply by Sunday 15 November
Pension: Up to 10% employer pension
Commute: Season ticket loan

National Trust is hiring for this role in several places. This vacancy is in Chesterfield.

The role

Summary

***INTERNAL APPLICANTS ONLY***

We're looking for a Commercial Assistant Manager to join us! You'll support the day-to-day management of a busy Food & Beverage and Retail operation, with a particular focus on Retail. You'll help deliver exceptional visitor experiences while driving commercial performance.

Salary: £29,367 per annum

Contract Duration: Fixed term until 30th April 2028

Working Pattern: You'll work 37.5 hours per week, across 5 out 7 days per week, including weekends, Bank Holidays, and occasional evenings for events.

What it's like to work here

Our commercial teams play a vital role in creating welcoming experiences for visitors and generating income that can be reinvested into the places we care for.

As part of a busy and collaborative team, you'll work across Food & Beverage and Retail operations, alongside colleagues from across the property. In this varied role, you'll support team development and performance to help deliver a new commercial initiative.

What you'll be doing

As Commercial Assistant Manager, you'll assist in the day-to-day management of a commercial operation and report to the Senior Commercial Manager. With a particular focus on Retail, you'll help lead teams across our various outlets, ensuring high standards of service and visitor experience are consistently delivered.

You'll play an important role in driving commercial performance, supporting sales forecasting, labour planning, stock control, merchandising and waste reduction. Using customer feedback, market trends and performance data, you'll identify opportunities to improve income and profitability while ensuring our offer remains relevant and engaging.

You'll support recruitment, induction, training and coaching, helping colleagues and volunteers develop the skills and confidence they need to succeed. You'll also help maintain compliance with food safety, allergen, licensing, health and safety and cash-handling requirements, ensuring operations run safely and effectively.

Who we're looking for

We've love to hear from you if you're:

experienced in supervising or managing teams within a face to face customer service environment
skilled at using data and performance information to support decision-making and drive results
knowledgeable about customer service, visual merchandising and creating great visitor experiences
familiar with stock control, waste management and labour planning processes
aware of food safety, allergen management, licensing and health and safety requirements
an effective communicator who builds and maintains strong relationships with a range of stakeholders

The package

The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too.

Substantial pension scheme of up to 10% basic salary
Free entry to National Trust places for you, a guest and your children (under 18)
Rental deposit loan scheme
Season ticket loan
EV car lease scheme (for roles that meet the salary criteria)
Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
Flexible working whenever possible
Employee assistance programme
Free parking at most Trust places

Click here to find out more about the benefits we offer to support you.