Senior Operational Support Manager

£51,203 - £56,111

• Access to learning and development
• A working environment that supports a range of flexible working options to enhance your work life balance
• A working culture which encourages inclusion and diversity
• A Civil Service pension with an employer contribution of 28.97%
• Annual Leave
• Public Holidays
• Season Ticket Advance

This is an exciting opportunity for the successful candidate to lead YatH's service delivery strategically and operationally to our Courts. Additionally a key aspect of this role will also be to act as the board manager for the Effective Targeting Board through its pilot by formulating, managing, and monitoring priorities. This is a critical role in operationalising the objectives and decisions of the Board and working effectively with senior managers and operational staff across the region to develop a culture of effective targeting.

• Representation for the YatH Region and the National Court Strategy Group (NCSG), ensuring that all national court related policies and practices are implemented and embedded operationally.
• Line management of the YatH Enforcement Quality Assurance Hub (EQAH) Senior Probation Officer.
• Act as a core member of the Court Sub Group (and Rehabilitation Steering Group as required) to assist the region's delivery against the priorities, objectives and activities of the regional delivery and quality plans.
• Lead the Court SPO forum and escalate queries to the Court sub group and Rehabilitation Steering group.
• Oversee and actively lead the Sentencer engagement strategy of the YatH, improving and enhancing judicial and HMCTS stakeholder engagement, including attendance at the Probation Liaison Forums
• Support for the Regional Probation Director, Heads of Operations and Court lead to drive improvements in regional court performance and ambitions.
• Performance management and monitoring using the revised Court dashboard to improve performance against PSR productivity and cohort targeting.
• Oversee and work in close collaboration with Heads of PDUs / Deputy Heads and Court SPOs to improve all aspects of Court performance and effective targeting. Where necessary, directly supporting Court Teams and PDUs to improve sentencing outcomes.
• Develop the Effective Targeting Board work plan and review progress against the Board's priorities and objectives.
• Coordinate information gathering for HMIP inspections and OSAG audits.
• Work in collaboration with the Performance & Quality and Learning & Development Teams to improve the quality of PSR delivery.
• Performance management and monitoring using the revised Court dashboard to improve performance against PSR productivity, cohort targeting by compiling monthly court work analysis to support PDUs.

Full-time

Apply before 11:55 pm on Friday 27th November 2026

490317

Other

NPS Pay Band 6 National

Permanent

Operational Delivery

1

This position is based at BARNSLEY MAGISTRATES BARNSLEY, S70 2HW, BEVERLEY MAGISTRATES BEVERLEY, HU17 9EJ, BRADFORD COMBINED BRADFORD, BD1 1JA, DONCASTER CROWN DONCASTER, DN1 3HS, GRIMSBY MAGISTRATES GRIMSBY, DN31 1NH, HARROGATE MAGISTRATES HARROGATE, HG1 1EL, HULL & HOLDNESS MAGISTRATES HULL, HU1 2AD, KINGSTON-UPON-HULL COMBINED KINGSTON UPON HULL, HU1 2EZ, LEEDS COMBINED LEEDS, LS1 3BG, NPS CITY COURTS BRADFORD, BD1 1LA, NPS KIRKLEES MAGISTRATES COURT, HD1 2NH, NPS LEEDS MAGISTRATES COURT LEEDS, LS1 3AP, NPS THE COURT HOUSE SKIPTON, BD23 1HU, SHEFFIELD COMBINED SHEFFIELD, S3 8PH, SHEFFIELD MAGISTRATES SHEFFIELD, S3 8LU, YORK CROWN YORK, YO1 9WZ, YORK MAGISTRATES YORK, YO1 9RE

Please refer to Job Description

Please refer to Job Description

We'll assess you against these behaviours during the selection process:

• Leadership
• Delivering at Pace
• Communicating and Influencing
• Managing a Quality Service

We'll assess you against these technical skills during the selection process:

• To be asked at interview

Successful candidates must undergo a standard (or equivalent) criminal record check.

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

• Name : SSCL Recruitment Enquiries Team
• Email : moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk
• Telephone : 0345 241 5358

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