Business Support Manager

£35,335 - £42,859

The national salary range is £35,335 - £37,847, London salary range is £40,014 - £42,859. Your salary will be dependent on your base location

A Civil Service Pension with an employer contribution of 28.97%

Salary**: London: £40,014 - £42,859

National: £35,335 - £37,847

You'll receive a range of excellent benefits when you join our department, including:

• A generous employer pension contribution of 28.97% through the Civil Service Pension Scheme.
• 25 days of annual leave (increasing to 30 days after five years of service), plus eight bank holidays and a privilege day for the King's birthday.
• Flexible working arrangements, including hybrid working, part-time working or compressed hours, designed to support a positive work-life balance.
• Employees are allocated 10% of their working time for personal and professional development.
• A £1k per person learning budget is in place to support all our people, with access to best-in-class conferences and seminars, accreditation with professional bodies, fully funded vocational programmes and e-learning platforms.
• Compassionate maternity, adoption and shared parental leave policies, with up to 26 weeks' leave at full pay, 13 weeks at partial pay and a further 13 weeks' leave. Maternity support/paternity leave is also available at full pay for two weeks.

You can find more details of the benefits we offer in our benefits guide. To help picture your life at Justice Digital, Data and Science, take a look at our blog.

Salary Information**

The base salary for this role is £40,014-£42,859 in London and £35,335-£37,847 nationally.

• New entrants to the Civil Service joining the MoJ are expected to start at the minimum of the pay band.
• Existing Civil Servants moving on a level transfer will retain their current base salary or move to the minimum of the pay band for the role, whichever is higher.
• Existing Civil Servants who are promoted will either move to the bottom of the new grade's pay band or receive a 10% uplift, whichever provides the greater increase.

Alongside your salary of £35,335, Ministry of Justice contributes £10,236 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).

• Access to learning and development
• A working environment that supports a range of flexible working options to enhance your work life balance
• A working culture which encourages inclusion and diversity
• A Civil Service pension with an employer contribution of 28.97%
• Annual Leave
• Public Holidays
• Season Ticket Advance

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Business Support Manager

Location: National*

The Role

We're recruiting Business Support Managers here at Justice Digital, Data and Science to work alongside our Digital and Data Cross Function Deputy Director and be part of our warm and collaborative team.

We are particularly interested in someone who is passionate about making work simpler and more effective through technology. You will be confident using digital productivity tools, including AI and automation, and curious about how new and emerging capabilities can improve the way we work. We want someone who can help us make better use of the tools we already have, reducing unnecessary administration, making information easier to find and helping the Deputy Director and wider team focus their time on what matters most.

The Business Support Manager will support the Deputy Director with the task of running a complex, mission-led and nationally dispersed organisation. You will be responsible for the smooth running of their office and help them prioritise their work, often taking on specific tasks of your own. You will also act as a central point of contact for others in the department and be a visible presence for the wider team.

Key Responsibilities

• Maintain accurate and up-to-date workforce data, including headcount, vacancies, recruitment campaigns, people transfers and cost centre changes, helping to support payroll and financial alignment.
• Provide efficient, proactive and strategic support to the Deputy Director, helping them manage their priorities and the effective running of their office.
• Proactively manage the Deputy Director's diary and inbox, prioritising commitments, protecting time for strategic work and ensuring meetings are purposeful and well prepared.
• Act as the first point of contact for the Deputy Director's office, identifying important communications, coordinating responses and proactively gathering input from colleagues.
• Make effective use of digital productivity tools, including approved AI and automation capabilities, to summarise meetings, capture decisions, track actions and make information easy to find and retrieve.
• Develop and maintain simple, effective approaches to organising information, records, decisions and actions, ensuring important commitments are followed through.
• Help the Deputy Director and wider leadership team make better use of everyday office productivity tools, supporting simpler and more efficient ways of working.
• Commission and coordinate briefings, reports and returns for the Deputy Director, ensuring information is timely, accurate and proportionate.
• Coordinate the Deputy Director's participation in meetings, events and off-sites, and organise wider team activities such as all-staff meetings, new starter sessions and away days.
• Maintain accurate workforce data and support workforce planning activity, including headcount, vacancies, recruitment and onboarding information.
• Build and maintain strong working relationships across the directorate, department and wider government, acting as a visible and approachable point of contact for the Deputy Director's office.

Permanent

Flexible working, Full-time, Part-time

Working pattern: Full-time, part-time, flexible working

Contract Type: Permanent

*We offer a hybrid working model, allowing for a balance between remote work and time spent in your local office. Office locations can be found ON THIS MAP

Apply before 11:55 pm on Wednesday 18th November 2026

489390

Higher Executive Officer

Digital

4

East Midlands (England), East of England, London (region), North East England, North West England, Scotland, South East England, South West England, Wales, West Midlands (England), Yorkshire and the Humber

Please refer to Job Description

Closing date: 18th November

Grade: HEO

(MoJ candidates who are on a specialist grade will be able to retain this grade on lateral transfer.)

Number of vacancies: 4

Please note that unless you are an existing member of staff at Justice Digital, Data and Science, the only London location being recruited to is 10 South Colonnade, E14 4PU. We are no longer recruiting to 102 Petty France, SW1H 9AJ.

Please note this role requires you to pass Security Check clearance. Please click on the link for details.

To be successful in this role, you will need strong organisational and planning skills, with the ability to work at pace and juggle competing priorities. You will also need experience of working successfully with senior colleagues and the ability to develop and maintain good working relationships at all levels.

If this sounds like an exciting challenge and you're enthusiastic about joining our team, please read on and apply!

Willingness to be assessed against the requirements for SC clearance.

Successful candidates must undergo a basic (or equivalent) criminal record check.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window).

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Please review our Terms and Conditions which set out how we recruit and provide further information related to the role and salary arrangements.

If you have any questions, please feel free to contact digitalanddatarecruitment@justice.gov.uk

Feedback will only be provided if you attend an interview or assessment.

Please refer to attached Job Description

For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page.

Link: https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

Use of Artificial Intelligence

• Name : SSCL Recruitment Enquiries Team
• Email : moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk
• Telephone : 0345 241 5359