Regional Property Operations Manager – New Prisons

£58,511 - £70,725

The national salary range is £58,511 - £65,329, London salary range is £63,343 - £70,725. Your salary will be dependent on your base location

A Civil Service Pension with an employer contribution of 28.97%

Position: Regional Property Operations Manager - New Prisons

Location: National

• The Regional Property Operations Manager (RPOM) on behalf of the Head of Property Operations (HOPO) and the regions.
• Prison Group Director provides specialist expertise and advice to establishments and other key stakeholders. (In the absence of a central HMPPS Estates Management function estates and property responsibility is devolved to regions).
• The Regional Property Operations Manager works to the HOPO for the custodial TFM contract (the SM) and with Area Property Operations Managers (APOMs) in the region to oversee custodial TFM contractor performance and ensure delivery in line with the contract, including due governance and process, and with MoJ Property to ensure works and building projects are defined and delivered in line with stakeholder requirements.
• The RPOM provides assurance to HMPPS and MoJ Property that services are being delivered to agreed standards and oversees the resolution of any regional issues regarding the provision of goods and services. The RPOM will lead APOMs and work with other RPOMs to identify wider or ongoing issues that need to be resolved at contract level involving the HOPO.
• This is a Head of Group post reporting to the HOPO with a dotted line relationship to the regional Prison Group Director.
• This is a specialist role working with the Capital Project team liaising at sites being critical to the oversight of GSL (Government Soft Landings) across the new build projects.

• Tasks include, but are not limited to, Witnessing and Commissioning, Design Lead for Critical Systems, Part of the Design Team for the layout of a new prison, Training, Work Stream Lead for Mobilisation, Organise Defects Process, Organise Handover procedures and to be part of the Post Occupancy Evaluation process.

Note: The custodial TFM contract includes legislative compliance associated with the maintenance of buildings, equipment and grounds, Health and Safety and Fire safety maintenance, small-scale works and building projects, management of stores, cleaning of non-prisoner areas, waste, energy and environmental management and escorts for contractors and their vehicles.

• The job holder will provide management leadership, vision and strategic direction for regional estates management and ensure effective contract management is delivered.
• The job holder is deemed the senior lead for the care and development of Public Sector Prison buildings and site infrastructure to maximise the asset value of all mechanical, electrical and building elements. This will include:
• Monitoring and assurance of statutory and mandatory compliance activities and overall management of the TFM contract for HMPPS in their region subject to the strategic contract management responsibility of the HOPO for the contract Lot.
• Delivery management for TFM services to ensure consistency at regional and contract level; to support Area Property Operations Managers where issues require to be escalated; and to support and advise the HOPO.
• Monitoring the performance measurement MI of the TFM contractor in their region and identifying, challenging and where necessary bringing any performance issues to the attention of the HOPO and the Contractor for rectification.
• Exercising delegated budgetary authority and manage spend or where budgets are delegated to governors, coordinate prioritisation of spend in their Region.
• Contributing to coordination and consistency of contract performance MI across the contract lot.
• Liaison with the Procurement Contract Manager for their Region for the effective commercial contract management of the contract.
• Seeking approval from HOPO for all spend above delegation.
• Line managing the Area Property Operations Managers in their region.
• Reporting to the HOPO as line manager and for overall prioritisation and contractual/performance matters.
• Accountable to the Prison Group Director as lead customer for estates and contract delivery management in the region. Providing specific necessary information and advice.
• In liaison with Ministry of Justice Property Directorate (MoJ PD) and the Prison Group Director the job holder will represent the region's custodial and non-custodial property needs regarding the MoJ PD's wider Estates Transformation strategy.
• The job holder will work collaboratively alongside the Region's Senior Management Team taking forward any initiative proactively to ensure effective delivery within the custodial setting.
• This role requires working unpredictable and unsocial hours and to be on call to provide advice or attend sites at any time.
• This is a non‐operational job with line management responsibilities.

The job holder will be required to carry out the following responsibilities, activities and duties:

• Accountable to SM for leading regional team including managing the transition to the new contract and operating model, identifying continuous improvement and delivering corporate requirements.
• Responsible for the custodial TFM contract supported by Area Property Operations Managers in the region (APOMs) and for overseeing contractor performance ensuring delivery in line with the contract, including due governance and process, and with MoJ PD for ensuring works and building projects are defined and delivered in line with stakeholder requirements.
• Responsible for assurance to HMPPS and MoJ PD that services are being delivered to agreed standards and for overseeing the resolution of any regional issues regarding the provision of services and providing leadership to the APOMs and working with other RPOMs to identify wider or ongoing issues that need to be resolved at contract level involving the HOPO.
• Accountable and responsible for the care and development of Prison Service buildings and site infrastructure to maximise the asset value of all mechanical, electrical and building elements). This will include:
• Monitoring and assurance of statutory and mandatory compliance against the contract and delivery management for Works and FM services to ensure consistency at regional and contract level;
• Supporting the Area Property Operations Managers where issues require to be escalated; and
• Supporting the HOPO in exercising overall strategic control and contract management responsibility.
• Accountable to the Prison Group Director and MoJ PD to provide a regional overview on estates and property issues. The job holder will manage competing pressures whilst maximising asset value, physical security requirements and maintaining optimum operational requirements, including taking account of Health and Safety and Fire Safety advice and providing estates/maintenance guidance to H&S Advisor.
• Accountable for developing and co‐ordinating Regional and National initiatives such as the Capital Asset Investment Programme (CAIP) for the Estates related services in the custodial estate.
• Accountable for developing and co‐ordinating regional strategies and policies to implement national organisational required outcomes.
• Manage the regional estates function and business unit which includes line management of a team with significant budgetary and statutory accountability.
• Accountable for ensuring the contractor produces and delivers a fit for purpose Regional Maintenance Strategy for Public Sector Prisons, ensuring the maintenance and development of the HMPPS custodial estate within the region.
• Accountable for ensuring all associated risks of building work in a live custodial setting are effectively managed to ensure both HMPPS expectations are met in respect of mitigating operational risk and MoJ PD expectations of programming, project timescale is delivered.
• Accountable or ensuring that the maintenance work is well planned and delivered by contractors and is effectively managed to achieve the forward maintenance plan and estates management strategy.
• Work, where required, on complex and specialist issues with contractor and MoJ PD with support of Area Property Operations Managers and the HMPPS HOPO, ensuring implementation of any Estates related remedial actions and engaging with enforcing authorities where necessary to prevent re‐occurrences both locally, regionally and at contract level.
• Ensure visits are undertaken as required to the Region's Public Sector Prisons establishments to assess contractor performance and compliance, addressing emerging issues and produce reports on specialist and technical subjects for and on behalf of the Prison Group Director for escalating to the HOPO and onward progression to HMPPS/ MoJ PD Directors if required.
• Validate regional performance data through appropriate checks; and analyse regional performance data and review contract KPIs.
• Responsible for collating and reviewing regional and APOM input and contributing on a quarterly basis to update report coordinated by SM for MoJ PD contract management oversight purposes, reflecting any material changes to the contract or performance, any remedial action/recovery plans that have been put in place and changes to the contract plan.
• Provide advice and support to establishments and the Prison Group Director to inform decision making about contract and estates related issues within overall strategy coordinated by the SM.
• For minor works within delegated authority ensure that all relevant specialist contract information is available for bidding purposes for contract. Act as 'managing agent' and supervise performance and payment agreements once contract awarded. Carry out technical evaluations of tenders and enter competitive dialogue where appropriate.
• Scrutinise, consider and approve business cases, the specification provided by the contractor, and associated contract documentation to allow the procurement and delivery of specialist capital and maintenance services.
• Prioritise and approve all Estate Investment Proposals for onward progression to MoJ PD for major maintenance, essential maintenance, and development schemes.
• Accountable for supporting competition processes, providing all necessary information both to the MoJ PD Asset Management Unit and HMPPS project teams.
• Provide performance data as required by NCM and MoJ PD to supplement data gathered by Planet FM and CAIP.
• Accountable for the management, prioritisation and allocation of financial resources to deliver the Regional Strategies including sustainability and maintenance.
• Accountable for ensuring all HMPPS/MoJ PD Financial policies are complied with, and that appropriate governance is in place.
• In coordination with other RPOMs (and the HOPO where appropriate) provide regional contribution/act as Point of Contact for topics including:
• Historic Estate (ePIMS, Quadrennial)
• Estates Planning, Perambulation Reports, Land Disposal
• MoJ PD Transformation strategy
• Responses to HQ policy initiatives
• Working Groups (MoJ PD)
• Major Project (Delivery, Management, Liaison, Escort Management)
• Post Project Evaluation
• Closure Programme
• Management Information Returns (Regular Returns, Waste, Cell Certificates, Physical Security)
• Compliance Audits
• CPIG/HSE Enforcement Actions, DDA
• Local Maintenance Bidding, Allocation Management, Capital Allocations Operational Support (Incidents)
• Asset Replacement in line with strategies (e.g. Catering)
• Investigations/Enquiries
• Security Vetting
• Regional PFMe Oversight (Principal Users)
• Recruitment/Boards
• HR Issues (Oracle/Industrial Relations)
• Contingency Planning
• PQs and FOI requests
• Estates related data not defined within the TFM contract, for MoJ PD, HMPPS, and other agencies including Building Research Establishment, NAO and enforcement and supervisory bodies.
• Develop regional contingency plans in conjunction with contractor, APOM and HOPO and be available to be part of the regional Prison Group Director's command team in the event of an emergency/incident.
• Manage HMPPS properties where tenancy and lease agreements to and from third parties are in place. Ensure compliance with occupier liability procedures e.g. landlord/tenancy enforcement.
• Provide establishments with support in emergency situations/incidents and work with contractors to co‐ordinate resources to provide mutual aid to support of business continuity.
• Provide professional supervision, coaching and mentoring of staff to enable their self‐development and succession arrangements.
• Provide leadership and management of the Function.
• Will have the skills to apply all Human Resources (HR) related policies and practices.
• May be required to provide line management for the Regional H&S and Fire Safety Advisor and team.
• Manage devolved budgets in accordance with the financial procedures outlined in the budget delegation exercising delegated budgetary authority and managing spend or where budgets are delegated to governors, coordinate prioritisation of spend in their Region.
• Responsible for the management of all staff within their area. This includes staff performance, development and annual appraisal through to sickness absence management.
• Ensure all HMPPS standards and KPIs are implemented and managed within the relevant work area.
• Ensure all national and local policies and procedures are implemented and compliant e.g. National Security Framework (NSF), Local Security Strategy (LSS), Finance Manual.
• Attend as directed any relevant boards/meetings and actively contribute, either as chair or team member.
• Provides leadership and direction to managers and staff within their defined work area through briefings, building informal and formal relationships and effective communication.
• Produce relevant reports as required and ensure all correspondence is replied to within agreed timescales.
• Liaise and form good relationships with internal and external stakeholders.
• Manage resources to deliver the activities within the defined work area and contribute to the mid‐to‐long term business planning process.
• Ensure the defined work area and associated activities comply with Health and Safety legislation.
• Provide assurance that all risk assessments are undertaken, and staff are made aware of their personal responsibility towards ensuring Health and Safety compliance.

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder.

Flexible working, Full-time

East Midlands (England), East of England, London (region), North East England, North West England, Scotland, South East England, South West England, Wales, West Midlands (England), Yorkshire and the Humber

Contract Type: Fixed Term - Until 30/09/2027

Regular monthly travel is required to meet with the team, to attend site visits and meetings.

There will be some potential for overnight stays due to the proximity of the site locations to the candidate base location.

Apply before 11:55 pm on Thursday 19th November 2026

488340

Grade 7

MoJ Grade 7

Fixed term
Loan

For a period up until 30/09/2027

Project Delivery
Property
Other

1

This position is based Nationally

Band: Grade 7

The GPP Framework is aimed at staff working in property or property-related roles and consider property to be their career anchor profession. This usually encompasses posts where professional qualifications and experience are directly relevant to the work being undertaken. However, it is also applicable to those who are currently not qualified property practitioners but wish to make this their profession of choice. Those with a property background at any level are encouraged to register with the GPP, which exists to support property practitioners at all levels. Details of the GPP Career Framework can be found at: https://www.gov.uk/government/publications/the-government-property-profession-career-framework--2

This role falls under Facilities Management, Practitioner level in the career framework, the following Technical Skills will be tested at both sift (via statement of suitability) and interview stage:

• Customer and Client Service
• Property Professional Expertise
• Stakeholder Engagement

We will assess you against the following Government Property Profession (GPP) Technical Skills:

• Stakeholder Engagement

For any enquiries please contact - andrew.ridd@justice.gov.uk

Please refer to Job Description

Alongside your salary of £58,511, Ministry of Justice contributes £16,950 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).

• Access to learning and development
• A working environment that supports a range of flexible working options to enhance your work life balance
• A working culture which encourages inclusion and diversity
• A Civil Service pension with an employer contribution of 28.97%
• Annual Leave
• Public Holidays
• Season Ticket Advance

For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page.

Link: https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Successful candidates must undergo a basic (or equivalent) criminal record check.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window).

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

• Name : SSCL Recruitment Enquiries Team
• Email : moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk
• Telephone : 0345 241 5359

Appointment to the Civil Service is governed by the Civil Service Commission's Recruitment Principles. If you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL (Moj-recruitment-vetting-enquiries@gov.sscl.com) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints/

https://jobs.justice.gov.uk/careers/JobDetail/23745?entityId=23745

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