Commercial Property Operations Manager

At GTR, we are committed to supporting our colleagues both professionally and personally. In return for your skills and dedication, we offer a competitive benefits package including:

• Final salary pension
• 25 days holiday plus bank holidays
• Healthcare
• Free travel on GTR and sister groups for you and your family
• 75% off travel on other train operating companies for you, and leisure for your family
• Discounted Oyster Card
• Family-friendly policies, including maternity, paternity, adoption, and shared parental leave
• Access to StarHub - our employee benefits platform offering discounts with a wide range of retailers and services
• Career development and progression opportunities across the UK's largest rail networks
• The opportunity to make a real difference to millions of customer journeys every year.

Get your career on track with a team where you can grow, belong and make an impact from day one.

Greater Thameslink Railway (GTR) is the UK's largest rail operator, connecting millions of people across the country through Southern, Thameslink, Great Northern and Gatwick Express services.

With 239 managed stations and a network that supports commuters, businesses and communities every day. We are driven by our purpose to deliver safe, reliable and customer focused journeys while making a positive impact on the communities we serve.

At the heart of our work is Creating Great Journeys, a vision that reflects our commitment to improving experiences for passengers, supporting local communities and investing in the future of rail. We actively engage with and support the diverse communities across our network, while also developing future talent to ensure a sustainable and thriving railway for years to come.

We're looking for an organised, commercially minded and relationship-focused individual to help drive the operational performance of our retail property portfolio.

This is an exciting opportunity for someone who enjoys working across multiple stakeholders, managing property operations, and ensuring high standards of compliance and customer experience across a diverse estate.

As Commercial Property Operations Manager, you'll be responsible for coordinating the day-to-day management of GTR's commercial property portfolio, acting as the key link between tenants, station teams, facilities management and commercial colleagues.

You'll oversee compliance processes, tenant relationships, lease administration, operational reporting, maintenance tracking and governance activities, ensuring our retail estate remains safe, compliant and commercially effective.

While this is a hybrid role, successful candidates should expect to spend a minimum of three days per week on-site across our station portfolio, working directly with tenants and operational teams.