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Resource Manager

On-site in London·Added 5 days ago (last checked 7 Oct)

Govia Thameslink Railway

14 open roles

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Overview

Job details

Permanent contract
Per the ad.

Requirements

Work on-site in London
No relocation package mentioned.

Benefits

25 days holiday + bank holidays
Paid annual leave, per the ad.

Skills

Microsoft Office

Pay & benefits

What you'll get

At GTR, we are committed to supporting our colleagues both professionally and personally. In return for your skills and dedication, we offer a competitive benefits package including:

Final salary pension
25 days holiday plus bank holidays
Healthcare
Free travel on GTR and sister groups for you and your family
75% off travel on other train operating companies for you, and leisure for your family
Discounted Oyster Card
Family-friendly policies, including maternity, paternity, adoption, and shared parental leave
Access to StarHub - our employee benefits platform offering discounts with a wide range of retailers and services
Career development and progression opportunities across the UK's largest rail networks
The opportunity to make a real difference to millions of customer journeys every year.

The role

Get your career on track with a team where you can grow, belong and make an impact from day one.

With 239 managed stations and a network that supports commuters, businesses and communities every day. We are driven by our purpose to deliver safe, reliable and customer focused journeys while making a positive impact on the communities we serve.

At the heart of our work is Creating Great Journeys, a vision that reflects our commitment to improving experiences for passengers, supporting local communities and investing in the future of rail. We actively engage with and support the diverse communities across our network, while also developing future talent to ensure a sustainable and thriving railway for years to come.

What you'll do

We are looking for an enthusiastic individual who can:-

Ensure sufficient Train Crew are provided to run the services on a day-to-day basis, ensuring minimal delays to trains.

To work with a team of Resource Managers where necessary to ensure that any shortfalls are avoided balancing resources through other provisions.

To ensure that the Crews are kept updated in real time to reflect Train Crews booking on, as well as actual work undertaken during shifts, including in times of disruption.

To work within a team of Resource Managers, managing the day-to-day operations at relevant depots that will provide a safe, reliable and punctual train service meeting customer expectation.

We're passionate about having a strong and diverse workforce. We're looking for enthusiastic individuals with great interpersonal skills from all backgrounds, and particularly encourage women and those from Black, Asian and Minority Ethnic communities to apply.

Do you possess the following skills?

Planning and organisation to demanding timescales
High IT literacy interpreting data and understanding trends including use of Trust, Sheila, Bugle, Genius, Microsoft Office suite.
Strong interpersonal skills with the ability to influence
Support and assist your team to consistently deliver high levels of performance

Hiring process

We aim to provide a fair, transparent and engaging recruitment experience. This is what you can expect from our process.

Application window: Submit your application before the advertised closing date
Screening and shortlisting: Applications are reviewed following the closing date. This stage may include online assessments or testing, depending on the role
Assessment: Depending on the role, you may undertake an assessment (or sent of assessments)
Interview process: A two-stage interview process using competency-based questions to assess your skills, experience and alignment with our values
Offer: Once successful, you will be given a verbal conditional offer which is based on a clear DBS check and medical. We will also ask you to provide your Right to Work document(s) at this stage
Contract: Your contract and formal offer letter will be issued once a start date has been agreed
Induction: Your first week of employment will be at our East Croydon location where you'll undertake your induction and receive your IT equipment before you meet your team and get stuck into your new role.

We will keep candidates informed throughout the process and aim to complete hiring decisions in a timely manner. Due to the high volume of applications we receive, we are unfortunately unable to provide individual feedback at the application stage.

How to Apply

Please complete the application form and submit your CV.

We look forward to hearing from you and exploring whether GTR could be your next career step.

Please note that we reserve the right to close this vacancy earlier than the advertised closing date if we receive a high volume of suitable applications.

About Govia Thameslink Railway

Industry: Rail
Website: thameslinkrailway.com

In their own words

About the company & team

Greater Thameslink Railway (GTR) is the UK's largest rail operator, connecting millions of people across the country through Southern, Thameslink, Great Northern and Gatwick Express services.

Our people are central to everything we do, and we are committed to creating an environment where colleagues can grow, contribute and feel proud of the work they do.

At GTR, you career isn't just another job; it is a journey where the destinations are endless. We are committed to career development and progression, offering clear pathways to help you steer your future.

Because the railway connects vibrant and diverse towns and cities, we believe our workforce should reflect the communities we serve. We actively invest in future talent from all backgrounds to bring fresh perspective to our industry.

Whether you are taking the next step in the industry or just starting out; we'll welcome you on board with us when you are ready to grow and build you career right here.

Additional information

At GTR, we are dedicated to fostering a diverse and inclusive workplace. We recognise that is best achieved through a workforce that reflects the diversity of the communities we serve.

Our goal is to build a culture where we attract, develop and retain talent that is truly representative, where all colleagues can thrive and be themselves at work, where everyone feels welcome, valued and safe.

All open roles at Govia Thameslink Railway