Area Property Operations Manager

You should have strong experience in property and FM disciplines and be able to demonstrate compliance with statutory, regulatory and professional requirements in previous roles (Assessed via CV)

You should have experience in:

• Commercial and financial disciplines
• People management including mentoring, motivating and development
• Asset management, maintenance and contract & supplier management
• Managing complex customer relationships and stakeholder liaison
• Managing multi-project programmes of maintenance or capital investment

Government Property Profession (GPP) Technical Skills

This role sits within the MoJ Property Directorate and is part of the Government Property Function aligned with the Government Property Profession.

The GPP Framework is aimed at staff working in property or property-related roles and consider property to be their career anchor profession. This usually encompasses posts where professional qualifications and experience are directly relevant to the work being undertaken. However, it is also applicable to those who are currently not qualified property practitioners but wish to make this their profession of choice. Those with a property background at any level are encouraged to register with the GPP, which exists to support property practitioners at all levels. Details of the GPP Career Framework can be found at: https://www.gov.uk/government/publications/the-government-property-profession-career-framework--2

This role falls under Facilities Management, Practitioner level in the career framework, the following GPP Technical Skills will be assessed at sift via the statement of suitability and at interview:

• Property Professional Expertise
• Stakeholder Engagement
• Customer and Client Service

Experience with project management processes is highly desirable.

• Hold or be willing to work towards MIWFM or CIWFM, MRICS or CEng accreditation.
• IWFM qualification at Level 3-4 or equivalent experience.
• Hold a NEBOSH (National Examination Board Occupational Safety Health) - National General Certificate OR be willing to work towards it.
• Commercial Training - Completed the National Engineering and Construction Contracts Accredited Training (NEC) and have OR be able to rapidly acquire excellent understanding of the TFM contract, NEC3 provisions and the associated processes. Government Commercial Function Foundation Training will be required training once in post.
• You should have suitable technical compliance training, e.g. L8, HV/LV, Asbestos, Legionella, Fire Safety & CPFSI (Crown Premises Fire Safety Inspectorate), Construction Design Management awareness (training to keep this up-to-date will be provided and must be refreshed every 2 years.)
• The postholder will be expected to join the Government Property Profession.

Where required, support and funding will be provided to achieve the above with an expectation that this will commence within 6 months of taking up post and a commitment of time from the successful candidate will be required to complete this. Additional training to keep up to date with developments in the role and statutory requirements may be required.

Please note that whilst we don't assess or score 'desirable' criteria, we may consider evidence provided that demonstrates meeting the desirable elements of the role, only after essential criteria is assessed and where there is a need to differentiate between closely scored candidates.

£49,325 - £53,081

A Civil Service Pension with an employer contribution of 28.97%

Alongside your salary of £49,325, Ministry of Justice contributes £14,289 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).

• A Civil Service pension with an employer contribution of 28.97%
• Annual Leave
• Public Holidays
• Season Ticket Advance
• Access to learning and development
• A working environment that supports a range of flexible working options to enhance your work life balance
• A working culture which encourages inclusion and diversity

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Please refer to Job Description

Position: Area Property Operations Manager

Location: Region Specific - Greater London

Band: SEO x 1

Responsibilities will include the following:

• Understand your assets and deliver operational strategies, policies and processes in line with operational requirements to manage the delivery of services, payments and the audit regime
• Manage day-to-day the contracts across a number of sites within a region through MI data and visual inspections of sites, including
• Liaise with the supply chain and other MoJ Property teams to proactively understand issues across the portfolio and facilitate improvements
• Understand the priorities of stakeholders and how they fit into plans and activities
• Consider whether Early Warning Notices (EWNs) and compensation events are required and advise RPOM accordingly. Monitor to ensure they are being addressed and ensure mitigation plans and risk register are in place and maintained.
• Manage issues (including requests for additional spend, elective new works and changes to scope or specification) to resolution and escalate to RPOMs where necessary
• Follow the schedule of visits for each asset (to be agreed with RPOM) to discuss performance, issues and update on work orders
• Engage with the PS supply chain and other MoJ Property teams to ensure legislative and statutory compliance through Health and Safety, business resilience and the provision of fit for purpose accommodation to meet customer needs
• Ensure that you follow fire risk assessment procedures
• Ensure that actions relating to inspections and audits are delivered through the contract.
• Work with the technical team, MI and reporting procedures to enable audit, assurance and validation of service delivery including taking accountability for carrying out site audits to departmentally agreed frequency and managing actions that arise from these to ensure statutory, mandatory and contractual compliance
• Where it applies, manage the transition to the delivery of services to new contracts and operating models.
• Identify the requirement for project works, including contributing to business cases, bids and the procurement process. Oversee the delivery of works projects on sites within your portfolio.
• Ensure that waste management/recycling, energy management and biodiversity sustainability strategies are in place and adhered to by contractors.
• Liaise with MoJ Property on the planning and delivery of new builds, refurbishments and change of use across the sites, adhering to statutory planning and legislation.
• Act as the client's first point of contact. Report MI data on contract performance.
• Engage through site visits, regular communication and running or attending client engagement meetings as appropriate
• Understand the wider strategic needs and priorities of clients and how they are incorporated into plans and activities
• Manage supplier issues and complaints to resolution, escalating to RPOMs where necessary
• Encourage, recognise and share innovative ideas and improvements from customers and other stakeholders
• Where required, work with the supplier to contribute to the preparation of site contingency and emergency plans and ensure implementation. Support operational emergencies by providing technical management assistance and support.
• Develop strong relationships with suppliers
• Engage with the supply chain to ensure that contracts provide satisfactory delivery and to drive value for money in accordance with business targets
• Conduct weekly interfaces with suppliers to escalate issues and scrutinise performance
• Manage issues to resolution and escalate where necessary to RPOMs
• Encourage, recognise and share innovative ideas and improvements from both suppliers and other stakeholders
• Independently monitor your progress and work towards fulfilling objectives within your own development plan
• Ensure that you are fully compliant with your mandatory learning, competencies and skills & behaviours required to discharge your role
• Effectively manage all delegated spend within agreed internal governance procedures
• Adhere to the appropriate governance procedures in procuring and authorising spend to ensure appropriate value for money and contract delivery
• Contribute data and information to enable the development of cyclical or ad-hoc business planning or business case development
• Understand why and how the wider strategic priorities of the Property Directorate are incorporated in plans and activities
• Proactively support the delivery of government soft landings and programmes
• Represent the interests of the PS team and the wider Property Directorate within the Government Property Profession
• Ensure that your behaviours reflect government and departmental requirements for diversity and inclusion
• Play an active role in staff diversity & inclusion (D&I) networks and/or attend D&I events
• Actively participate in client unit, Property directorate, wider MoJ and industry networks to share best-practice
• Where required, provide data and information in relation to litigation claims.

Permanent

Contract Type: Permanent

Flexible working, Full-time

This position is based at HM Prison Belmarsh Thamesmead, SE28 0EB, HM Prison Brixton London, SW2 5XF, HM Prison High Down Sutton, SM2 5PJ, HM Prison Pentonville London, N7 8TT, HM Prison Wandsworth London, SW18 3HS, HM Prison Wormwood Scrubs London, W12 0AE, HMPYOI Isis Thamesmead, SE28 0NZ, HMYOI Feltham, TW13 4ND.

Successful candidates could be based at any of the locations listed below. The location offered will be based on business needs and availability at the time the offer is made.

HMP Belmarsh, Western Way, Thamesmead, SE28 0EB

HMP Brixton, Jebb Avenue, London SW2 5XF

HMYOI Feltham, Bedfont Road, Feltham, Middlesex, TW13 4ND

HMP High Down, High Down Lane, Sutton, Surrey, SM2 5PJ

HMP Isis, Western Way, Thamesmead, SE28 0NZ

HMP Pentonville, Caledonian Road, London, N7 8TT

HMP Wandsworth, Heathfield Road, Wandsworth, London, SW18 3HS

HMP Wormwood Scrubs, Du Cane Road, London W12 0AE

You will be required to attend your allocated prison four days per week with occasional travel to other prisons/offices for meetings.

485086

Senior Executive Officer

Estates
Project Delivery
Property
Other

1

Please refer to Job Description

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