Operation & Assurance Support

On-site in London·Full-time·Added 10 days ago (last checked 2 Oct)

Mitie

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Overview

Job details

Full-time
Per the ad.
Apply by Monday 2 November
The date the employer’s listing closes.

Requirements

Work on-site in London
No relocation package mentioned.

Skills

Nice to have

Asset Management

Pay & benefits

What you'll get

A place to work where you can thrive and be your best every day.
Opportunity to develop expertise in compliance, asset management and engineering assurance within a leading facilities management organisation.
Work as part of a collaborative team delivering exceptional service across a high-profile client contract.

There's a place for you at Mitie, join us today!

The role

ROLE: Operation & Assurance Support
HOURS: Monday to Friday, 40 hours
LOCATION: Transport for London - London - Greenwich - 14 Pier Walk

We're looking for a Compliance & Operations Assurance professional who will support the Transport for London contract to maintain full compliance, improve assurance standards and coordinate engineering service delivery across a complex portfolio.

What you'll do

Ensure the Transport for London contract maintains full compliance across the portfolio, aligned with contractual, statutory and client-specific requirements while supporting governance across Mitie activities.
Coordinate works delivery including scheduling, booking access, liaising with suppliers, managing documentation and ensuring all works are completed, closed out and fully evidenced.
Review and ensure all Statements of Safe Work (SSOW), RAMS and health & safety documentation are compliant with contract and engineering standards.
Support small works and minor projects by managing quotations, raising purchase orders, issuing instructions and tracking completion.
Maintain CAFM systems (Maximo, Concept Evolution) and asset data, analysing compliance and performance trends to identify risks and improvement opportunities.
Experience within Building Services or Facilities Management, supporting hard services delivery in a complex environment,
An Engineering background,
Operations support experience and knowledge,
Strong administrative, organisational and analytical skills with experience managing multiple workstreams and datasets.
Working knowledge of CAFM systems, Microsoft Excel and engineering compliance processes.
Confident communication skills with the ability to engage professionally with clients, suppliers and stakeholders.
Understanding of SFG20 maintenance standards and asset management principles (desirable).

Role Responsibilities:

Required Qualifications: applicants must meet the below defined requirements for the role.

About Mitie

Mitie serves more than 3,000 customers across the public and private sectors, from banks and retailers to hospitals, schools and critical government strategic assets, and reported £5.6bn revenue in FY26 with 77,500 people.

The company takes care of its customers' people and buildings by delivering core services and deploying advanced technology, and it also publishes insights such as its Net Zero Navigator and ESG reporting, having operated at net zero for Scope 1 and 2 emissions by the end of FY25 under its Plan Zero programme.

Industry: Facilities management
Employees: 77,500
In the UK: Glasgow
Website: mitie.com