Sales Progressor

As a sales progressor, you will be responsible for the progression of all new build sales promptly and efficiently from reservation to completion, liaising with customers, IFA's, lenders and solicitors.

You will deal effectively with all administration and documentation relating to all private sales, preparing confirmation of sale details if needed, ensuring all files and sales database are up to date and documentation is processed in accordance with set policies and procedures, within agreed time scales and for auditing purposes.

Sales Negotiations and Progress

• To liaise with local Agents and local authorities, providing feedback and building on relationships.
• Deal effectively with all administration and documentation relating to all private sales, preparing confirmation of sale details if needed, ensuring all files and sales database are up to date and documentation is processed in accordance with set policies and procedures, within agreed time scales and for auditing purposes
• Liaising with customers, solicitors, IFA's, lenders, monitoring and tracking each sale in order to meet exchange and completion deadlines.
• Handing over to Sales Consultants at exchange of contracts.
• Ensure that all business practices are in line with appropriate and current legislation in particular Property Misdescriptions Act 1991, Estate Agency Act 1979, Financial Services Act 2004, Company data protection policy and the Consumer Code
• Prepare weekly reports on sales progression, ensuring performance standards are met, progress is charted and procedures are complied with for weekly meeting with Sales Managers

Presentation

• Present a positive image of CALA Homes through all dealings with purchasers
• Provide a service of excellence, developing opportunities for customer feedback and involvement to deliver continuous improvement

Communication

• Develop effective working relationships with solicitors, IFA's, and Sales Team.
• Liaise with the relevant departments and at all times to ensure customers are kept fully informed of the progress of their purchase.
• Hold daily / weekly sales meetings to discuss areas of concern and progress of sales.
• Attend and contribute to regional build & sales meeting as required.
• Arrange legal set up meetings with Cala's solicitors and complete the set up checklists
• Ensure all relevant stakeholders are informed of key departmental developments.