Workplace Technology Engineer

There may be an element of travel required to visit (local) regional offices to support users and resolve issues, therefore, a driving licence is an essential requirement.

We are looking for a Workplace Technology Engineer to support, maintain and incrementally enhance our Microsoft 365 digital workplace. This role sits at the administration‑led end of the spectrum, with a strong focus on secure configuration, operational reliability, and user enablement, complemented by light Power Platform development and early adoption of Microsoft Copilot capabilities.

This is not a pure development role. It is ideal for someone who enjoys being the hands‑on owner of the M365 environment, has a good understanding of Power Apps and automation, and is keen to grow their skills in Copilot and AI‑assisted workplace tooling.

• Administer and support the Microsoft 365 tenant, including:
  • Exchange Online
  • Microsoft Teams
  • SharePoint Online
  • OneDrive for Business
• Entra ID (Azure AD)
• Endpoint and Intune management
  • Configure and maintain collaboration, sharing, retention and security settings in line with governance standards
  • Manage user access, licensing, group configuration and role assignments
  • Monitor service health, handle incidents, and coordinate vendor escalation where required
  • Plan and implement configuration changes arising from Microsoft roadmap updates
• Support and maintain existing Power Apps and Power Automate flows
  • Build simple to moderately complex Power Apps (typically forms, approvals, and workflow‑driven apps)
  • Assist with Dataverse or SharePoint‑based data models (not complex data engineering)
• Apply basic Power Platform governance controls (environments, permissions, DLP policies)
  • Work with business teams to translate simple requirements into low‑code solutions

  Copilot & modern workplace enablement

  • Assist with Microsoft 365 Copilot readiness, including:
    • permissions and access hygiene
    • data exposure awareness
    • configuration checks
  • Support early use cases for Copilot Studio / Copilot Agents under guidance
  • Help create guidance, controls and documentation to support safe and effective Copilot usage
• Act as a technical point of contact for questions relating to Copilot in the digital workplace
• Provide 2nd/3rd‑line support for M365 workplace tools
• Collaborate with service desk and business teams to resolve recurring issues
• Produce clear technical documentation and user guidance
• Contribute ideas to improve productivity, standardisation and user experience across M365

Location: Bourne End Office / Hybrid (2 days)
Reports To: Service Delivery Manager; Technology
Job Type: Full-Time