Shared Services Assistant

We're looking for a talented Shared Services Assistant to provide a professional, high-quality and efficient document production service to the firm.

The role

As a Shared Services Assistant, you'll work within our Shared Services team in Nottingham, handling the processing and transcription of audio files, document formatting, PowerPoint/Visio/Design amendments, and contributing to a variety of projects across the firm. The role operates on a shift pattern of either 9am-5pm or 10am-6pm.

What you'll be doing

Prioritising and processing all work requests, including audio transcription of legal correspondence, documents, recorded hearings, police interviews, and 999 calls to a high standard

Producing and amending time-critical documents with speed and accuracy, creating and reformatting correspondence in line with the firm's house style, and proof-reading all work for spelling, grammar, formatting, and presentation

Taking responsibility for correctly saving all work to the document management system (iManage) and using the ServiceMatters platform for matter correspondence and file storage