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Client Services Executive - Matrimonial

Hybrid in Birmingham·Added 9 days ago (last checked 27 Oct)

Our summary

Work mode
Hybrid, Birmingham
Contract
Temporary
Holiday
25 days holiday

Skills

Nice to have

Requirements

What we're looking for

  • Previous experience supporting lawyers within a Family and/or Matrimonial Law department (essential).

Nice to have

  • Experience using legal case management and document management systems is advantageous.

Pay & benefits

What you'll get

  • Birmingham, located roles, we have a newly refurbished office in the City centre with an on-site café and free use of Gym facilities
  • Hybrid working
  • 25 days holiday, 2 gift days at Christmas.
  • The opportunity to give back and have 3 days available for social purpose volunteering.
  • All IT equipment and support for effective home working
  • An excellent development training programme and opportunities to grow sector expertise 

The role

Do you enjoy providing exceptional support and helping legal teams deliver the very best service to their clients?

We are looking for a proactive and highly organised Client Services Executive to join our highly regarded Matrimonial team on an initially 3 month temporary contract. In this role, you will provide vital administrative and client-focused support to our Legal Advisors, helping them deliver an outstanding service to clients navigating complex and often sensitive family and matrimonial matters.

This is an excellent opportunity to become part of a collaborative and supportive team, playing a key role in ensuring the smooth running of matters from initial enquiry through to conclusion.

What you'll do

  • Providing email and diary management support for allocated Legal Advisors.
  • Handling incoming telephone calls, client enquiries, and associated administration.
  • Maintaining physical and electronic files, including document management through iManage.
  • Processing disbursement payments and maintaining accurate financial records.
  • Arranging conferences, meetings, and appointments.
  • Preparing court, hearing, conference, and client meeting bundles.
  • Supporting post management, file closure, and archiving processes.
  • Assisting with the administration of matrimonial and family law matters.
  • Delivering a professional, efficient, and client-focused service at all times.

Skills & Expertise

  • Strong organisational and time-management skills.
  • Excellent typing speed and accuracy.
  • The ability to manage a busy and varied workload effectively.
  • Exceptional communication and client care skills.
  • A high level of attention to detail.
  • A proactive and adaptable approach to work.
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