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Operations Manager
On-site in Lutterworth·Full-time·Added today (last checked 10 Nov)
274 open roles
Our summary
- Work mode
- On-site, Lutterworth
- Contract
- Fixed-term, full-time hours
Skills
Requirements
What we're looking for
Proven people management and leadership experience, leading operational teams of 20-50 colleagues.
Practical knowledge of warehouse operations and Health & Safety regulations.
Strong time-management skills with the ability to prioritise and deliver accurate results at pace.
IT literate with good proficiency in Google Applications and Microsoft Office.
Full UK car driving licence and willingness to travel.
Nice to have
Leadership experience within a warehousing, logistics, or specialist distribution environment.
IOSH Managing Safely qualification.
Lean Six Sigma (Yellow Belt) or knowledge of LEAN / continuous improvement principles.
Management qualification at Level 3 or above (or equivalent).
Forklift truck licences (e.g. Counterbalance, Reach, VNA, or LLOP).
The role
BSS, part of Travis Perkins plc, is looking for a proactive, experienced Operations Manager to join our National Distribution Centre team at Magna Park, Lutterworth.
Reporting to the General Manager, you will lead and coordinate daily warehouse operations across the afternoon and evening shift, providing direct leadership to a team of 30-50 operational colleagues. You will ensure the shift runs safely, efficiently and within operational budget while delivering agreed service level agreements and site KPIs.
What you'll do
As Operations Manager, you will take ownership of the shift's operational success, fostering an environment of safety, open communication and continuous improvement.
Operations & Resource Planning: Managing daily warehouse operations, conducting effective resource planning and arranging agency cover to achieve agreed service standards and KPIs without unnecessary cost or wastage.
Safety & Compliance: Maintaining a safe working environment, upholding company policies, HSE regulations and legislative standards.
People Leadership & Development: Leading, inducting, training and motivating a team of 30-50 colleagues, managing performance, attendance and development in line with company policies.
Continuous Improvement: Driving operational improvements, proposing and justifying opportunities to the General Manager and embedding LEAN best practice.
Cost & Budget Control: Overseeing the day-to-day expenditure and productivity that you and your department influence against site cost codes.
Customer Communication: Ensuring prompt, effective communication with internal supply chain partners and external customers to resolve queries quickly.
Site Security & Facilities: Supporting planned preventive maintenance (PPM), reactive call-outs, site security, and operational coverage for the General Manager as needed.
Working Pattern & Location
Location: Fully on-site at BSS National Distribution Centre, Magna Park, Lutterworth.
Working Pattern: Full-time, Monday to Friday, 14:00 - 22:00 Shift pattern
Contract Length: 5-month Fixed-Term Contract
Ready to Lead at Magna Park?
If you are an experienced warehouse operations leader ready to step in and make an immediate impact at our flagship distribution centre, submit your application today!
Hiring process
Apply
Application Review
Virtual Interview
With a member of our recruitment team or the Hiring Manager · Phone call
A phone or video interview with a member of the recruitment team or the Hiring Manager about experience and skills needed for the job.
Face to Face Interview
With the Hiring Manager and possibly other members of the team you could be joining · In person
An in-person interview with the Hiring Manager and possibly other team members, looking for examples of skills and experience.
Further Meetings
With a senior manager · In person · Not every role
For some roles, another interview with a senior manager, a location visit, or a presentation or ability test.
Offer · Phone call
- Offers are conditional on right-to-work proof and, where applicable, background checks.
- The contract of employment is usually sent within 5 working days of accepting the offer.
About Travis Perkins
Travis Perkins plc is the UK's largest distributor of building materials to trade customers, supplying the construction industry with the materials and tools it needs for building projects. The group employs over 17,000 colleagues and operates around 1,500 locations nationwide through five leading businesses, each number #1 or #2 in their markets.
Its businesses include the Travis Perkins general merchant, Toolstation, and specialists in the civils market (Keyline), heating and ventilation (BSS) and drylining and insulation (CCF). The group describes its ambition as being the leading partner to the construction industry and pursues an ESG approach it calls Building for Better.
- Industry
- Builders merchants
- Employees
- 17,000
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