Medical Secretary/Administration Assistant

On-site in Gainsborough·Full-time·Added today (last checked 4 Nov)

Priory Group

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Our summary

Salary: £26,300 a year
About £1,870 a month after tax.
Work mode: On-site, Gainsborough
Contract: Fixed-term, full-time hours

Skills

Requirements

What we're looking for

Essential for the role

Previous experience in an administrative, customer service or clinical role is preferred, with the ability to work collaboratively within a team and manage competing priorities. An understanding of medical terminology and the ability to follow procedures while adapting to patients' and their families' needs is also required.

Pay & benefits

What you'll get

We want you to succeed at Priory and thrive in your role. You will be well supported with regular career conversations. We also offer full training and numerous pathways into leadership and qualified clinical positions to help you shape your career with us.

Birthday Holiday - your birthday as an extra days annual leave
Enhanced maternity pay
Contributory pension scheme
Flexible benefits including reduced rates and access to new schemes including gym membership, IT technology (laptops / tablets / smartphones) and Healthcare Cash Plan (Simply Health Scheme)
Access to development opportunities
Sponsorship of professional qualifications through our Individual Professional Development (IPD) panel
Leadership & management development
Long service award
Refer a friend bonuses

Shortlisting may begin upon receipt of applications, and the Recruiting Manager may close the vacancy early if enough suitable candidates are identified.

The role

Priory Hospital Lincolnshire
Salary is £26,300 per annum
Full Time - 37.5 Hours

Priory Hospital Lincolnshire has an opportunity for a Medical Secretary to join our team.

Priory Hospital Lincolnshire, Gainsborough, Lincolnshire is a low secure unit for males with mental health conditions, supporting patients detained under the Mental Health Act (MHA). It is accessible by public transport, with Gainsborough railway station and local bus links nearby, approximately a 15-minute drive from Gainsborough.

What you'll do

You'll be part of a dedicated and compassionate team, all working together to ensure the smooth running of the hospital and to support the wellbeing of our patients. While your role doesn't involve providing direct care, your contribution is vital in helping to maintain a safe, comfortable, and welcoming environment for everyone. Whether you're assisting with day-to-day operations, keeping things organised, or ensuring our spaces are well looked after, your support plays an important part in creating a positive experience for those who live and work here.

Manage diaries, patient appointments, correspondence, telephone enquiries, minute taking and general administrative tasks.
Liaise with patients, Consultants, GPs, insurers and internal teams regarding appointments, admissions, discharges and follow-up care.
Maintain accurate patient records and documentation using CareNotes, ensuring confidentiality and compliance with company procedures.
Provide excellent customer service, prioritise enquiries, handle sensitive concerns professionally and support the wider administrative team as required.

You can find additional information in the attached job description.

About Priory Group

Priory is a leading independent provider of mental healthcare and adult social care, supporting over 24,000 people every year across a network of around 270 locations. The people it supports may have addictions, mental health issues, learning disabilities, autism or one of many other conditions, and it delivers care through roles ranging from nurses, care assistants and support workers to managers and medical specialists.

Its services span addiction treatment, mental health support, eating disorder services, neurodiversity services, residential services, supported living, and both NHS and private healthcare, delivered through inpatient, outpatient and online programmes. Priory also states a goal of embedding a culture of openness, inclusion and trust where colleagues feel they belong, and that every colleague, patient and resident is treated with dignity and respect.