Workplace Needs Assessor (Visual Impairment & Hearing Impairment)

Job Title: Workplace Needs Assessor (Visual Impairment & Hearing Impairment)
Location: Homebased
Salary: £30,000 - £34,000 per annum + benefits
Contract Type: Permanent
Hours: Full time x40 hours per week, Monday - Friday (30 minute unpaid lunch)

About the Role

We are expanding our team of Specialist Workplace Needs Assessors and are looking for an experienced professional with expertise in supporting individuals with Visual Impairments (VI) and Hearing Impairments (HI).

You'll combine your expertise in accessibility, assistive technology, and workplace adjustments to provide practical recommendations that have a genuine impact. From advanced assistive technologies through to environmental and procedural adjustments, your guidance will help create workplaces that are accessible, inclusive, and compliant with best practice.

You will produce detailed, high-quality assessment reports and clear action plans, ensuring both employees and employers receive practical, solution-focused recommendations that can be easily implemented. Working primarily from home with occasional travel, you'll enjoy the flexibility to manage your workload while being part of a supportive and growing team of specialists.

What You'll Be Doing

Workplace Assessments & Accessibility Reviews

Conduct Specialist Workplace Needs Assessments for individuals with visual and hearing impairments.

Identify barriers affecting workplace performance, accessibility, communication, and inclusion.

Assess workplace environments, including lighting, glare, navigation routes, signage, acoustics, workspace layouts, and accessibility considerations.

Recommend both technological and non-technological workplace adjustments tailored to individual needs.

Deliver clear, practical, and evidence-based recommendations that improve workplace accessibility and employee experience.

Report Writing & Recommendations

Produce comprehensive, professional Workplace Needs Assessment reports.

Create detailed employer action plans with clear and achievable recommendations.

Provide practical guidance to employees, managers, and stakeholders regarding reasonable adjustments and workplace support solutions.

Ensure all documentation is accurate, clear, and completed to a high professional standard.

Specialist Accessibility Expertise

Utilise your knowledge and experience to assess and recommend solutions for individuals with:

Visual Impairments

• Total blindness
• Peripheral vision loss
• Central vision loss
• Low vision conditions

Supporting barriers relating to:

• Reading and document access
• Computer and technology use
• Workplace navigation and mobility
• Communication and information access

Hearing Impairments

• Different types and levels of hearing loss
• Workplace communication barriers
• Hearing technology and assistive listening solutions
• Accessible meeting and communication environments

Essential Assistive Technology Expertise

We're looking for someone with strong practical knowledge of assistive technology solutions, including:

Visual Impairment Technology

Screen readers including JAWS, NVDA and VoiceOver

Screen magnification software including ZoomText, SuperNova, and native operating system accessibility tools

Braille displays and Braille note-taking devices

OCR and reading solutions including KNFB Reader and Kurzweil

Accessible mobile applications such as Seeing AI and Be My Eyes

Ergonomic equipment and specialist headsets

Mobile accessibility applications and solutions

Hearing Impairment Technology

In-depth understanding of hearing aid technology and accessory ecosystems

Knowledge of hearing aids

Assistive listening devices

Receivers, transmitters, microphones, and workplace-compatible audio solutions

Solutions that enhance auditory access in workplace environments

Essential Skills & Experience

Experience undertaking workplace assessments for individuals with Visual and/or Hearing Impairments.

Strong understanding of accessibility barriers and workplace adjustment solutions.

Excellent report-writing, proofreading, and communication skills.

Ability to communicate using a person-centred approach.

Strong questioning and assessment skills.

Excellent active listening and relationship-building abilities.

Confident using Microsoft Teams, including accessibility features and screen-sharing with visually impaired clients.

Ability to work independently while managing a varied caseload.

Strong organisational and time-management skills.

Practical knowledge of assistive technology solutions for both Visual and Hearing Impairments.

Desirable Skills & Knowledge

Workplace accessibility standards and best practice.

WCAG digital accessibility guidelines.

RNIB, RNID, and HSE guidance.

UK Equality Act 2010 and reasonable adjustments.

Access to Work processes, applications, funding scope, and timescales.

Providing Sighted Guide support during face-to-face assessments.

Screen reader training, CPD, or other specialist accessibility technology qualifications and certifications.

Make a real impact.

If you're passionate about accessibility, assistive technology, and empowering people with visual or hearing impairments to succeed at work, we'd love to hear from you.

Apply today and help shape more accessible and inclusive workplaces for the future.

Employee Benefits

• We pay your auto-enrolment pension contribution of 8%, you can also make enhanced contributions which are matched up to a further 5%
• 33 days annual leave including bank holidays with the option to buy or sell up to 5 days (FTE)
• Life insurance scheme valued at 4x your annual salary
• Income protection
• Health Cash Plan Scheme, which covers you for things like Opticians, Dental Treatment and even Physio if needed!
• Perkbox membership with amazing discounts on things like food and drink, retail and days out, all through our rewards scheme
• Long service rewards
• Flexible Working Hours
• Access to a 24/7 EAP Counselling line and a 24/7 GP line and wellness support
• Support with training and development
• Group Income Protection

Please note that all candidates must be willing to complete a DBS check as part of the recruitment process.

We are committed to creating an inclusive and diverse workplace where everyone is valued and respected. We welcome applications from people of all backgrounds, including but not limited to race, ethnicity, gender expression, age, disability, sexual orientation, religion and socioeconomic status. We believe everyone should have the same opportunities for employment and promotion based on their ability, qualifications and suitability for the work.