Counsellor

Hybrid in Coventry·Part-time·Added 2 days ago (last checked 11 Oct)

Optima Health

46 open roles

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Overview

Job details

£28,500 a year
Gross, as stated in the ad.
About £2,000 a month after tax.
Part-time
Per the ad.
Hybrid
Only from certain places, per the ad: “Right to live and work within the UK is required for this role.”
Apply by Wednesday 11 November
The date the employer’s listing closes.

Requirements

Be near Coventry for hybrid days
No relocation package mentioned.

Benefits

25 days holiday + bank holidays
Paid annual leave, per the ad.
Cycle to work scheme
Commuter benefits named in the ad.

Skills

Requirements

What we're looking for

Minimum of a Diploma in Counselling or higher - level 4 or above
Must be registered as an individual with the BACP or equivalent - ideally working towards accreditation
Experience working for an organisation as a Counsellor
Security checks including DBS (Disclosure and Barring Service) and Disclosure Scotland Checks will be required to be completed by successful applicants.
Experience of telephone work either in a service orientated customer care environment or social work/welfare rights helpline.
Confident and competent computer user is essential. We use several databases and programs including Word for Windows and Microsoft Outlook Working from home, there is a requirement that you would be able to follow simple instructions over the phone for basic computer issues with our IT support team if required.

Pay & benefits

What you'll get

25 Days Annual Leave + Bank Holidays
Buy and Sell Holiday Scheme
Life Assurance
Pension Scheme
Health Cash Plan
Electric Vehicle Salary Sacrifice Scheme
Volunteer Days
YuLife Employee Benefits Platform
Save As You Earn Scheme
Eye Test Vouchers
Flu Vaccination Scheme
Cycle to work scheme
Clinical Training Academy
Paid CPD Days
Professional Registration Fees Paid
RAVE Awards
Employee Assistance Programme
Right to Request Flexible Working From Day 1

Optima Health is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All applicants meeting the minimum criteria for the role will receive consideration for employment without regard to age, gender or gender expression, disability, race or ethnicity, religion or belief or sexual orientation.

INDOP3

Visa & relocation

Right to live and work within the UK is required for this role.

The role

Job Title: Counsellor
Location: Hybrid in Coventry - Wednesday's, Thursday's & Friday's - 1 day onsite, 2 days working from home (Onsite day is Thursday)
Salary: £28,500 pro rata per annum
Contract Type: Part Time, Permanent
Hours: 22.5 hours

What you'll do

To provide a personalised assessment facility for all customers and clients to give information, guidance or referral to in-house professionals or external experts for progression.
To provide ongoing counselling or welfare support (hour long appointments by phone) if required.
To directly book appointments with front line practitioners on behalf of customers/clients utilising a diary facility.
To provide positive help, assistance, and information to callers as appropriate to their requirements.
To maintain confidential customer and client records in accordance with the Data Protection Act.
To handle all cases in a professional manner, adhering to Employee Assistance ethics and codes of practice.
To fully commit to continuing professional development in line with business needs including relevant computer and management training and professional development.

Role Summary

This is a hybrid role where you will be working 1 day on site in Coventry providing face to face sessions, you will also be working 2 days from home providing telephone counselling.

About Optima Health

Industry: Occupational health
Website: optimahealth.co.uk

In their own words

About the company & team

Optima Health is the UK's largest provider of Occupational Health and wellbeing services, supporting organisations across both the public and private sectors. With a heritage dating back to 1947, we have been helping employers create healthier, high-performing workplaces for generations, and we continue to evolve with innovative, practical solutions that make a real difference.

At the heart of our story are our people. We bring together like-minded professionals who are passionate about improving workplace health and wellbeing and delivering meaningful support to the organisations we work with across the UK.

When you join Optima Health, you become part of something bigger. We invest in our people/you through structured induction, ongoing training and tailored career development, helping you build the skills and experience to grow your career.

Together, we live our values:

One Team - There are no barriers in our business. We trust each other and work together as one team to deliver what our clients need. We all have a part to play in our future, and everyone's contribution is important and valued.

Doing the Right Thing - We operate to the highest standards. Success is underpinned by honesty and integrity, and by doing what we say we will do. We care about the impact of our work on our people, our clients, their employees, society, and the world we live in. Caring for our colleagues' wellbeing and respecting their time, energy and balance is fundamental to this value.

Shaping Tomorrow - We are always looking for ways to improve and innovate. We train, support and empower future leaders, invest in market-leading propositions and use technology to advance service and clinical outcomes. We evolve how we work - embracing smater, more flexible approaches that help our people thrive both professionally and personally.

Never Too Big to Care - We always retain a client-first approach. Every client, and every one of their employees that we support, matters. We work in partnership to optimise workplace health and wellbeing, sharing in the benefits of growing together.

All open roles at Optima Health