Recruitment Operations Advisor

Person Specification

Essential

• Experience coordinating candidate onboarding and induction processes, building effective relationships with candidates, hiring managers and external providers to deliver a positive and efficient onboarding and induction experience.
• Experience using a range of systems and applications, such as HR platforms, applicant tracking systems (ATS), and spreadsheets.
• Experience of prioritising work and managing a number of different priorities at any one time
• Experience working as part of a team to deliver a great service and shared objectives

Willingness to be assessed against the requirements for BPSS clearance

Please refer to Job Description

£29,303 - £35,564

The national salary range is £29,303 - £31,061 London salary range is £33,551 - £35,564. Your salary will be dependent on your base location

A Civil Service Pension with an employer contribution of 28.97%

Salary**: London: £33,551 - £35,564; National: £29,303 - £31,061

Salary Information**

Base salary for this role is: London: £33,551 - £35,564; National: £29,303 - £31,061

• New entrants to the Civil Service joining the MoJ are expected to start at the minimum of the pay band.
• Existing Civil Servants moving on a level transfer will retain their current base salary or move to the minimum of the pay band for the role, whichever is higher.
• Existing Civil Servants who are promoted will either move to the bottom of the new grade's pay band or receive a 10% uplift, whichever provides the greater increase.

Alongside your salary of £29,303, Ministry of Justice contributes £8,489 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).

• A generous employer pension contribution of 28.97% through the Civil Service Pension Scheme.
• 25 days of annual leave, (increasing to 30 days once you have reached 5 years of service), plus 8 bank holidays and a privilege day for the King's birthday.
• Employees are allocated 10% of their working time for personal and professional development.
• A £1k per person learning budget is in place to support all our people, with access to best-in-class conferences and seminars, accreditation with professional bodies, fully funded vocational programmes and e-learning platforms.
• Compassionate maternity, adoption, and shared parental leave policies, with up to 26 weeks leave at full pay, 13 weeks with partial pay, and 13 weeks further leave. And maternity support/paternity leave at full pay for 2 weeks, too!
• Access to learning and development
• A working culture which encourages inclusion and diversity
• A Civil Service pension with an employer contribution of 28.97%
• Annual Leave
• Public Holidays
• Season Ticket Advance

Successful candidates must undergo a basic (or equivalent) criminal record check.

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

This position is based Nationally

Recruitment Operations Advisor

Location: National*

Closing Date: 15 October 2026

Interviews: From 20 October 2026

(MoJ candidates who are on a specialist grade, will be able to retain this grade on lateral transfer)

Vacancy number: 22892

*We offer a hybrid working model, allowing for a balance between remote work and time spent in your local office. Office locations can be found ON THIS MAP

Please note that unless you are an existing member of staff at Justice Digital, Data and Science, the only London location being recruited to is 10 South Colonnade, E14 4PU. We are no longer recruiting to 102 Petty France, SW1H 9AJ.

* * *For existing Civil Servants - This role is offered as a detached duty/loan subject to approval from your home department. Successful applicants who do not have agreement from their home department to return at the conclusion of this role may be subject to MoJ's redeployment and redundancy procedures.

The Role

We're recruiting for a Recruitment Operations Advisor here at Justice Digital, Data and Science to be part of our warm and collaborative Recruitment Operations team.

This role is responsible for delivering a high-quality onboarding and induction experience for new starters, ensuring they feel welcomed, informed, and supported throughout their induction journey.

Working within a collaborative squad model, the postholder supports recruiters and other stakeholders by managing onboarding and induction processes, maintaining accurate records and providing responsive communication. The role contributes to a seamless candidate experience and supports continuous improvement across recruitment operations.

This position is ideal for individuals looking to build a career in recruitment or employee experience, with opportunities to contribute to change projects and work closely with cross-functional teams.

You'll receive a range of excellent benefits when you join our department, including:

You can find more details of the Benefits we offer here. To help picture your life at MoJ Justice Digital, Data and Science please take a look at our blog.

If this feels like an exciting challenge, something you are enthusiastic about, and want to join our team please read on and apply!

Key Responsibilities:

• Manage a complex onboarding caseload of up to 40 candidates at any one time, coordinating activity across candidates, hiring managers and third-party suppliers to ensure a smooth, timely and positive journey from offer to start date.
• Juggling multiple priorities in a fast-paced setting without compromising on service excellence.
• Communicate with candidates via phone and email, responding to queries in a friendly and timely manner.
• Maintain accurate onboarding and induction records and activity logs to support recruiters and hiring managers.
• Coordinate complex onboarding processes involving multiple stakeholders and external providers, rather than solely undertaking transactional recruitment administration.
• Collaborate with candidates, hiring managers, interview panels and central functions to coordinate onboarding and induction activities.
• Monitor team mailbox and communication channels (e.g. Slack, Teams), responding to or escalating queries as appropriate.
• Handle sensitive information and personal data with discretion and confidentiality.
• Support the organisation of team retrospectives, meetings, and events.
• Contribute to change and improvement initiatives within the recruitment operations team.
• Work flexibly across squads and with other Advisors to ensure consistent service delivery.

Fixed term

For a period of up to one year

Contract Type: One-Year Fixed Term Appointment*** (with the potential for the roles to become permanent - subject to review)'.

Flexible working, Full-time, Job share, Part-time

Working pattern: Full-time, Part-time, Flexible working, Job share

• Flexible working arrangements including hybrid working, working part time or compressed hours. Designed to support a positive work-life balance.
• A working environment that supports a range of flexible working options to enhance your work life balance

East Midlands (England), East of England, London (region), North East England, North West England, Scotland, South East England, South West England, Wales, West Midlands (England), Yorkshire and the Humber

483963

Executive Officer

EO

Grade: EO

Digital

1

Number of vacancies: 1

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