IT Manager

On-site in London·Added 3 months ago (last checked 15 Oct)

Agency

Michael Page UK

871 open roles

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Our summary

Salary: £65,000 - £70,000 a year
About £4,020 - £4,260 a month after tax.
Work mode: On-site, London
Contract: Permanent
Experience: 5+ years

Skills

Pay & benefits

What you'll get

£65-70k + bonus and benefits
A competitive salary range of £65,000 to £70,000 per annum.
A permanent position offering stability and growth opportunities.
Comprehensive benefits package to support your well-being.
An opportunity to work in a medium-sized organisation within the business services industry.
A collaborative environment that values innovation and technical expertise.

If you are ready to take the next step in your career as an IT Manager, we encourage you to apply today!

The role

A hands-on IT Operations Manager role reporting directly to the CIO, with full ownership of IT operations, information security, and data privacy. You'll drive system reliability, lead vendor management, and play a key role in shaping Microsoft 365 and AI strategy within a fast-paced, high-growth environment.

High-impact leadership role with full ownership of IT operations and security

What you'll do

Manage and resolve IT incidents and service requests within SLA, coordinating with a third-party MSP
Oversee MSP performance, ensuring service delivery and continuous improvement
Own IT asset management, including procurement and lifecycle tracking of hardware
Lead and optimise the Microsoft 365 environment, including Intune, Defender, identity and access management, and compliance
Configure and support SaaS business applications across the organisation
Streamline Joiner, Mover, Leaver processes and ensure efficient onboarding/offboarding
Support and maintain communication platforms such as Teams, RingCentral and Slack
Manage DNS, email security and domain reputation (SPF, DKIM, DMARC)
Oversee office technology infrastructure including networks, Wi-Fi and new office setups
Drive InfoSec maturity aligned to CIS framework, including risk management and policy development
Maintain Cyber Essentials Plus certification and deliver security awareness training
Ensure compliance with data protection regulations, including SARs and RTBF processes
Lead and deliver Microsoft Copilot and AI initiatives
Collaborate with application teams on SaaS, SharePoint and Power Automate solutions

The Successful Applicant

A successful IT Manager should have:

5+ years' experience in a similar hands-on IT operations role
Strong background in service desk and IT operations environments
Extensive experience with Microsoft 365 and Windows endpoint management
Proven experience managing IT within a fast-growing, global business
Ownership experience across InfoSec and data protection
Strong understanding of identity management, endpoint security and SaaS ecosystems
Experience working with MSPs and managing vendor relationships
Degree (2:1 or above) in a relevant field
ITIL certification (v3 or v4) desirable
Microsoft certifications desirable

About Michael Page UK

Michael Page is a recruitment agency that connects businesses with job seekers, offering services ranging from experienced professional hiring to executive search, scaled recruitment and outsourcing solutions. The company operates globally, with more than 100 offices across 34 countries.

Its teams blend market insights, data and advanced technology to deliver hiring outcomes, and it also publishes career advice and salary guides for job seekers.

Industry: Staffing

In their own words

About the company & team

This opportunity is with a well-established, medium-sized organisation in the business services industry. The company is known for its focus on delivering high-quality services and fostering a culture of innovation and operational excellence.

All open roles at Michael Page UK