IT Manager (Business Applications)

• Essential: 4 years IT management experience, including experience in a multi-site environment (preferably Retail).
• Essential: Proven hands-on experience managing and supporting a diverse portfolio of core enterprise applications, such as ERP, WMS, and OMS.
• Solid understanding of enterprise architectures, data flows, integration methods (e.g., APIs, ETL), and data governance principles related to enterprise systems.
• Demonstrated ability to lead a team of technical staff and to manage multiple concurrent projects.
• Strong stakeholder management with the ability to work with the Executive Management of an organization.

• ORACLE Retail Experience will be a significant differentiator.
• Experience with maintaining, supporting, and eventually decommissioning legacy business-critical systems during a transition/migration period will be beneficial.
• Solid understanding of Retail business processes. Knowledge within the fashion industry would be beneficial.
• Leadership approach that prioritises consistency, clarity and follow-through
• Collaborative, clear communicator who values shared success

• Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent experience.

This role will assist in managing the transition from legacy systems to a new ERP platform while ensuring stability of existing applications. To support the Business Applications technology function during a period of significant technological change.

This role has two primary objectives:

This is a role for someone who values depth of impact, commercial craft and long-term contribution.

• Transformation: Contribute to the local implementation of the Group ERP system by coordinating requirements, supporting UAT, training, and data migration activities.
• Stability: To guarantee the continuous support, maintenance, and availability of all legacy business applications during this transition period which will last over several years.
• Assist in managing the local Business Applications workstream for ERP implementation.
• Coordinate testing, training, and data migration activities
• Support delivery of smaller strategic project.
• Ensure the continuous stability and support of all critical legacy applications during the ERP transition period. Working closely with the relevant vendors to ensure this.
• Oversee the application support function, enhancing existing protocols to achieve maximum issue resolution in minimum time. This includes managing the a/h standby response.
• Ensure compliance and have ownership of the Change Control processes for all application modifications to minimise business risk.
• Co-own Disaster Recovery (DR) and Business Continuity (BC) plans for critical business applications in collaboration with Infrastructure.
• Ensure comprehensive documentation is maintained for all application configurations and processes.
• Ensure proper financial governance and ensure procurement policies are followed.
• Ensure the Company’s legal and regulatory obligations are met with respect to all areas of technical environment
• Participate in the departmental budgeting process by preparing and managing the annual Capex (projects) and Opex (licenses/support) budgets for the application portfolio.
• Conduct monthly spend analysis and drive cost management initiatives to ensure optimal financial efficiency.
• Develop and maintain working relationships with vendors and third-party providers
• Ensure contracts are kept up to date and cost maintenance strategies are assessed and analysed on a periodic basis

Projects delivery

Systems support and maintenance

Team coordination

Governance

Financial Management

Vendor and third-party management