Claims Officer

£31,402

The salary for this role is £31,402 (National).

For existing civil servants, the usual policy on level transfer and promotion will apply and is non-negotiable. More information can be found in our 'How to Apply' section further down on this page.

A Civil Service Pension with an employer contribution of 28.97%

Alongside your salary of £31,402, Ministry of Housing, Communities and Local Government contributes £9,097 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).

At MHCLG we offer many benefits that range from tailored career pathways and flexible working to MyLifestyle Staff Benefits Scheme, Childcare Vouchers, and Cycle to Work Schemes. For more information, please click here.

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

We are MHCLG

This is a decision-making role that forms a key part of the Election Claims Unit which has responsibility for analysing, processing, and actioning payments for reimbursement of expenses necessarily incurred by Returning Officers for the conduct of UK parliamentary, Police and Crime Commissioner elections, as well as recall petitions, all of which are directly funded via the Consolidated Fund.

The role involves extensive financial analysis of expenses incurred and would best fit someone that can work independently and can apply a logic-based approach to decision-making. The post holder is responsible for ensuring that only legitimate, reasonable, and necessary expenditure is reimbursed from the Consolidated Fund, thus safeguarding the public purse. This requires examining financial data from previous election claims, identifying trends in expenditure and any other changes in the approach taken by Returning Officers. The work undertaken by the analysts is crucial in helping to accurately forecast the cost of future elections.

In addition to the above, the analysts provide direct support to the Head of ECU (Elections Claims Unit) and the Head of Elections Funding and work closely with Electoral Service Managers and Returning Officers.

• Examining expense accounts submitted by Returning Officers (RO's) in relation to UK Parliamentary and PCC elections, as well as recall petitions.
• Ensuring adherence to policy, legislation, and considering value for money to the taxpayer.
• Liaising with senior stakeholders to request additional information / evidence to support expenditure claimed where the accounts are either incomplete, or otherwise non-compliant with the legislation and/or guidance.
• Work directly with the Returning Officers and Electoral Service Managers on amendments to accounts, along with agreeing final reimbursement amounts.
• Thoroughly analyse claims that are overspent against the funding allocation and write detailed analysis submissions, including recommendations of funding amounts to be reviewed by the Head of Elections Funding.
• Work directly with the Head of ECU, the ECU Finance Manager, and the Elections Funding team to escalate issues / problems, as necessary.
• Become a subject matter expert on analysing financial data submitted by Returning Officers by having a thorough understanding of the guidance and legislation underpinning the process.
• Highlight fraud and error cases, taking appropriate escalation action.

Flexible working, Full-time, Job share, Part-time

Apply before 11:55 pm on Sunday 22nd November 2026

488684

Executive Officer

Permanent

Operational Delivery

2

Bristol, Darlington, Manchester, Norwich, Nottingham, Wolverhampton

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

National Office: BPSS

Feedback will only be provided if you attend an interview or assessment.

Successful candidates must undergo a basic (or equivalent) criminal record check.

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

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