Executive Assistant (Casual)

At Manchester United, we believe that excellence on the pitch starts with excellence off the pitch. Our team thrives in a high-performance environment, united by a shared passion for success. We aim to elevate the standard of performance through collaboration and continuous growth, creating a space where everyone can contribute their best to our common goals.

We work together at our iconic Manchester United offices, enabling connection and innovation as we look ahead to what we can achieve as a global football club. We are excited to bring in passionate people who share our vision and drive for success.

We are seeking a motivated and organised Executive Assistant to provide dedicated support to key members of the Board, working as part of a team led by the Senior Executive Assistant. This is an excellent opportunity for an ambitious professional to gain valuable experience supporting senior executives in a high-profile, fast-paced environment.

• Delivering seamless, reliable, and high-quality support to senior executives within the Club.
• Assist the Senior Executive Assistant and Executive Assistant during peak periods, including Board visits, pre-season tours, and annual leave, ensuring continuity of support and service.
• Support on coordination of Board visits, including travel arrangements, accommodations, reservations, and ground transportation, ensuring an exceptional and well-executed experience.
• Support in managing sensitive information with the utmost discretion, professionalism, and confidentiality.
• Assist with daily scheduling and prioritisation to ensure smooth team operations and effective management of competing demands.
• Own the end-to-end guest experience process, delivering a professional, welcoming, and consistently high-standard experience.
• Own the merchandise and gifting process, ensuring timely delivery and alignment with required standards.
• Prepare recurring deliverables such as fixture lists and communication calendars, maintaining accuracy and attention to detail.
• Respond to Board queries as required, following an escalation process within the team and ensuring timely, appropriate resolution.
• Provide general administration support, including expenses, purchase orders, and invoice tracking, ensuring accuracy and efficient record management.
• Handle professional errands and ad hoc requests efficiently, demonstrating flexibility, responsiveness, and sound judgement.
• Uphold high standards of presentation and service, reflecting the values and brand of Manchester United in all interactions and activities.
• Contribute to project delivery and help identify opportunities for process improvements under guidance, supporting operational excellence and continuous improvement initiatives.
• Maintain a flexible and responsive approach outside of core working hours, as required, to support Board activities, travel schedules, key events, and time-sensitive business needs.

• Extensive experience providing high-level support to senior leaders within a dynamic, high-performing organisation.
• Outstanding organisational and logistical management skills, with the ability to anticipate needs and proactively resolve challenges.
• Unwavering integrity and discretion in managing highly confidential and business-critical information.
• Strong communication and stakeholder management skills, with exceptional written, verbal, and note-taking capabilities.
• Analytical and detail-oriented, with a proactive approach to problem-solving and continuous improvement.
• Thrives in a fast-paced environment, demonstrating flexibility, initiative, and composure under pressure.
• Self-motivated and accountable, able to manage competing priorities independently while contributing effectively within a team.
• Builds trusted relationships and maintains a professional presence when interacting with executives, clients, and external partners.
• Highly proficient in Microsoft 365 tools, leveraging technology to maximise efficiency, organisation, and productivity.