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Trading & Growth Manager

Hybrid in London·Added yesterday (last checked 30 Oct)

Heathrow

17 open roles

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Our summary

Work mode
Hybrid, London

Skills

Requirements

What we're looking for

  • Proven experience in trading, revenue management, or commercial growth roles within transport, travel, or retail sectors.
  • Strong analytical and problem-solving skills, with the ability to interpret complex data and translate insights into actionable strategies.
  • Excellent stakeholder management and communication skills, with experience influencing cross-functional teams.
  • Commercial acumen and a results-driven mindset, with a track record of delivering measurable growth.
  • Proficiency in data analysis tools and e-commerce platforms.
  • Ability to balance strategic thinking with hands-on execution in a fast-paced environment.

The role

Join Heathrow Express as our Trading & Growth Manager and play a pivotal role in shaping the future of one of the UK's most recognised rail services.

What you'll do

  • Develop and lead the delivery of trading strategies that maximise revenue and yield across all Heathrow Express channels, including digital, B2B, and retail.
  • Lead the analysis of sales performance, customer behaviour, and market trends to inform pricing, promotions, and product development.
  • Develop insight into customer segments, purchasing behaviours and channel preferences to identify growth opportunities.
  • Collaborate with marketing and digital teams to optimise conversion, customer acquisition, and retention through data-driven campaigns.
  • Identify and deliver new commercial opportunities, partnerships, and initiatives that support Heathrow's growth and sustainability goals.
  • Work with finance and operations to forecast performance, manage budgets, and ensure trading decisions are commercially sound and operationally feasible.
  • Champion continuous improvement through structured test-and-learn activity, and refining trading approaches to enhance customer value and business performance.

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