Customer Engineer, Applied AI
As a Customer Engineer, Applied AI, you are the technical authority and trusted advisor helping our most strategic enterprise customers design, validate, and scale next-generation AI agents on Google…
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136,000+ live jobsOn-site in London·Added 13 days ago (last checked 1 Oct)
The Trading and Strategy Manager is a role driving trading and strategy for the Google Store as it scales across the EMEA region. The team manages all sites across EMEA and is responsible for driving an optimal customer experience and business across the breadth of Google's device and services portfolio. This includes Pixel phones, buds and smartwatches plus Fitbit and Google Nest portfolios.
In this role, you will lead a category and be accountable for driving the commercial success across the region. You will be involved in product launches, promotional planning and forecasting. You will be expected to drive trading performance to achieve quarterly business goals whilst improving the customer experience at every step. You will act as a primary contact for Google Store and partner cross-functionally with marketing, logistics, customer service, demand planning, product, engineering, legal and finance and country teams.
You will be a leader who can think like a general manager. You will be the driving catalyst behind our cross-category growth, developing the team's goal, leading major growth initiatives and ensuring we exceed our quarterly business goals.
Google Store is our omnichannel, global retailer, leveraging the best of Google to help customers experience our award-winning devices and services. Our team is responsible for a vast portfolio that supports the entire customer journey, from product discovery to upgrading their next device. This portfolio includes the My Pixel app distributed with every Pixel phone, the Google Store global eCommerce platform, our leading edge retail point-of-sale system, and AI-driven algorithms for customer lifecycle management.
The Store team applies Google's AI to solve complex, real-world problems across our growing global footprint of online and brick-and-mortar storefronts. This ranges from AI-enhanced site operations to agentic AI shopping assistance, ensuring a seamless and intelligent experience at every touchpoint.
The Store team is committed to providing team members with the opportunity to build their applied AI skillset, so that we may ultimately help our customers connect with the best of Google.Apply online
Assessments
Online test · Not every role
You may be asked to take the Google Hiring Assessment (workstyle skills) and, for some roles, role-related assessments such as a coding exercise.
Recruiter conversations
With a recruiter · Phone call · 1–2 sessions
One or two shorter conversations assessing key skills, sharing information about the organisation and team, and asking about your preferences such as location.
Project work
In your own time · Not every role
For some roles, a small project before interviews: a case study, writing or code samples.
Interviews
With a rotating cast of Googlers
A panel of structured interviews, over video or in person, with a rotating cast of Googlers; open-ended role-related questions scored against the same rubric for every candidate, no brainteasers.
Decision and offer · With a recruiter
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