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Senior Community Engagement Manager

On-site in London·Added yesterday (last checked 21 Oct)

Heathrow

54 open roles

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Requirements

  • Proven experience in community engagement, stakeholder management, or corporate responsibility within a complex organisation.
  • Strong communication and relationship-building skills, with the ability to engage confidently with diverse audiences.
  • Experience designing and delivering engagement programmes that achieve measurable outcomes.
  • Excellent organisational skills and the ability to manage multiple projects simultaneously.
  • Sound judgement and resilience when dealing with sensitive or high-profile community issues.
  • Understanding of local government structures and community networks in the Heathrow area or similar multi-layered community environments.

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The role

Join Heathrow as a Senior Community Engagement Manager and play a pivotal role in shaping how Heathrow engages with its neighbouring communities.
  • Leading on developing and implementing community engagement plans and strategies that promote constructive dialogue between the airport and its neighbours.
  • Building a strong network of relationships with local authorities, schools, charities, and residents' groups, and communities to ensure open dialogue and collaboration.
  • Representing Heathrow at community forums, public meetings, and stakeholder events, ensuring our commitments are clearly communicated and followed through.
  • Monitoring and evaluating engagement activities to measure their impact and continuously improve our approach, while ensuring community issues and feedback are addressed in a timely manner.
  • Supporting the wider Communications, Carbon and Communities department in responding to community issues and opportunities with insight and empathy.
  • Proven experience in community engagement, stakeholder management, or corporate responsibility within a complex organisation.
  • Strong communication and relationship-building skills, with the ability to engage confidently with diverse audiences.
  • Experience designing and delivering engagement programmes that achieve measurable outcomes.
  • Excellent organisational skills and the ability to manage multiple projects simultaneously.
  • Sound judgement and resilience when dealing with sensitive or high-profile community issues.
  • Understanding of local government structures and community networks in the Heathrow area or similar multi-layered community environments.

About Heathrow

Industry
Aviation
Website
heathrow.com
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