AI Solution Architect I
HCLTech4d ago3 openings
Position Summary The Mid-Level AI Architect is responsible for designing and implementing AI and cloud architectures, with a focus on integrating generative AI technologies.
the UK
UK jobs. Bigger possibilities.
136,000+ live jobsThe role
What you'll do
1. To adhere to quality standards, regulatory requirements and company policies.
2. To provide support for on call escalations and doing root cause analysis of given issue.
3. Work on value adding activities such Knowledge base update & management, Training freshers, coaching analysts.
4. To independently resolve tickets within agreed SLA of ticket volume and time.
5. To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions / Reopen Cases.
Job Summary
To independently resolve tickets, provide on call support and doing root cause analysis to ensure positive customer feedback.
Skill Requirements
null
Other Requirements
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