Team Leader - Women's Administration Team

On-site in Doncaster·Full-time·Added today (last checked 12 Nov)

Doncaster and Bassetlaw Teaching Hospitals NHS Foundation Trust

49 open roles

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Our summary

Salary: £28,392 - £31,157 a year
About £2,000 - £2,160 a month after tax.
Work mode: On-site, Doncaster
Contract: Full-time
Closing date: Apply by Wednesday 25 November

Skills

The role

Job summary

The post holder will lead, manage and develop a responsive administration service, ensuring effective and efficient management of resource to achieve national and local quality and performance targets.

The post holder will be responsible for day to day management ofadministrative teams, Duties will include staff rostering, annual appraisals, annual leave and sickness management and monitoring, ensuring application and adherence to Trust HR policies and procedures.

Applicant you has previous applied need not apply

Main duties of the job

The post holder will work closely with the Service Manager/Business Manager and will provide expertise in the proactive management of the patient pathway from referral to discharge. The post holder will ensure that the entire pathway is managed smoothly and in line with the Hospital Referral to Treatment, Patient Access Policy and underpinning Standard Operating Procedures(SOPs).

The post holder will support the development of a standardised and consistent service delivery model across the Division. This will requireformation of relationships with peers across the Division and a corporate approach of sharing and implementing best practice.

About us

DBTH is one of Yorkshire's Leading acute trusts, serving a population of more than 440,000. Our services are based over three main hospital sites and several additional services employing over 7,000 colleagues. At DBTH we have a comprehensive framework of behaviours that guide us in our daily working lives, these form the DBTH Way. We pride ourselves on our commitment to the values of We Care and now the DBTH Way builds upon these foundations, providing further clarity on what it means to embody these values in our everyday interactions. As an organisation that supports flexible working, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.As an equal opportunities employer, we encourage applicants from all sectors of the community, particularly from under-represented groups including those with disabilities, members of our ethnic minorities and LGBTQ+ communities.We offer a range of benefits to support our people including:o Extensive range of learning opportunitieso NHS Pension Schemeo Generous holiday entitlement in line with Terms & Conditionso Comprehensive health and wellbeing supporto NHS Car Lease schemes and a range of salary sacrifice schemeo Discounts on restaurants, getaways, shopping and finance through external providers.

Job description

Job responsibilities

Please see attached to the advert a job description and person specification for further details. Please ensure you read this document carefully.Please note, if your application is successful you will be required to present original certificates of qualifications that are listed in the person specification under essential.

Certificate of sponsorship

For individuals who may require sponsorship under the skilled worker or health & care visa route please use the link below to check your eligibility. Check if you need a UK visa - GOV.UK

Please note that from 9th April2025, band 2 & 3 entry roles are no longer eligible for sponsorship.

Person Specification

Qualifications & Training

Essential

Minimum of 3 GCSEs including English and Maths at Grade C or above or suitable equivalent qualification
RSA III or NVQ III or suitable equivalent level administrative / supervisory qualification
Proven competence in using admin and clinical systems eg. PAS/ MS Word / Excel / Outlook with excellent typing / keyboard skills

Knowledge & Experience

Essential

Experience and knowledge of a range of administrative and organisational policies and management information systems
Experience of data quality management and awareness of 'Right First Time'
Experience of working in a pressured busy environment with supervisory responsibilities
Supervisory or management experience
Awareness and understanding of NHS service, 18 week referral to treatment (RTT) and outpatient and cancer treatment pathways
Ability to work to and promote Standard operating procedures / performance targets
Previous RTT/PTL Validation and management experience
Demonstrable working knowledge of Microsoft packages including Word and Excel

Desirable

Previous waiting list experience

Personal Attributes & Skills

Essential

Effective communication skills
Adaptable approach to dealing with staff
Team Building skills
Logical thinker, who is confident to share views
Enthusiastic approach
Able to manage change
Proactive, self-motivated and with a positive approach to work
Flexible and adaptable, able to take direction and instruction from others
Team Player with a professional approach to work and colleagues; able to develop good working relationships
Demonstrates Trusts values and behaviours
Maintain and promote professionalism in the workplace at all times
Ability to engage and motivate others
Ability to deal calmly and diplomatically with a range of personalities and situations
Commitment to Continuing Personal & Professional Development
Proposes and delivers necessary changes in processes and procedures to ensure processes are efficient and effective
Excellent time management skills
Demonstrable ability to prioritise
A methodical and organised approach to work
Ability to work under pressure to meet tight deadlines in a busy environment
Exercise good judgement; use own initiative

Desirable

Experience of managing teams of staff
Customer care experience or qualifications
Handling difficult situations training

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.