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People & Culture Manager

Hybrid in London·Full-time·Added yesterday (last checked 12 Nov)

Our summary

Work mode
Hybrid, London
Contract
Permanent, full-time hours
Closing date
Apply by Thursday 24 December
Holiday
22 days holiday + bank holidays
Commute
Season ticket loan

Skills

Nice to have

Requirements

What we're looking for

  • Have experience in a Human Resources role within a hospitality environment
  • Can demonstrate experience of managing employee relations matters
  • Have a practical knowledge of UK employment law
  • Have excellent attention to detail, with the confidence to challenge and question where appropriate
  • Enjoy the variety that comes with supporting all aspects of the colleague employment journey
  • Are organised, with the ability to effectively manage and coordinate your workload
  • Enjoy connecting with people and building strong working relationships
  • Possess strong communication skills, with the ability to influence and present ideas to managers at all levels
  • Have competent IT skills, including Microsoft Word, Excel, PowerPoint, Outlook and HRIS systems

Pay & benefits

What you'll get

Salary/Benefits: Competitive Salary and annual bonus

In return we can offer you...........

  • A competitive salary
  • Performance incentive scheme
  • 22 days annual leave plus public holidays (increases with every year of service up to year 5)
  • Additional day off to celebrate birthday (or employment anniversary)
  • An inclusive and supportive working environment
  • Life Assurance
  • Season Ticket Loan
  • Learning and development opportunities
  • Career coaching and progression
  • Health and wellbeing support
  • Discounted stays at Cheval for colleagues, friends and family
  • Discounted stays at properties within the GHA portfolio
  • Contribution to personal pension (after 3 months)
  • And many more benefits!

Visa & relocation

Only those eligible to work in the UK or have a valid UK work permit/visa will be considered for this position.

The role

Cheval Collection is looking for a People & Culture Manager to provide exceptional support and guidance to our colleagues across the business as part of our People & Culture team.

Following our recent brand relaunch, Cheval is entering an exciting new era, continuing to lead the way in luxury serviced accommodation. With ambitious growth plans, we are seeking an experienced People & Culture Manager to partner with managers across the business, offering expert advice and support. With 12 luxury properties across London and Dubai, and five more in development across Dubai, Saudi Arabia and Glasgow, this is an exciting opportunity for a people professional who wants to help shape the next stage of our growth.

This role is ideally suited to someone who enjoys the full breadth of People & Culture activities, from recruitment and employee relations through to engagement and development. It is a true generalist role, giving you the opportunity to connect with colleagues at every stage of their employment journey. Reporting directly to the Director of People & Culture, you will form part of our global People & Culture team, helping to develop initiatives, solutions and ideas that support our culture and maintain our strong eNPS score of +51. You will work with colleagues who respect and value your contribution to the Company's success and share a positive, collaborative outlook.

The role will be based at our Cheval Global Office, with travel across London to allocated properties and the opportunity for hybrid working in line with business requirements.

What you'll do

As People & Culture Manager, you will work closely with the Heads of Department within your allocated properties, providing guidance on employee relations, attendance management, team development and recruitment. Acting as a trusted partner, you will support your properties in developing teams that are engaged in our values, our culture and the passion to provide exceptional service to both colleagues and guests alike.

As People & Culture Manager, some of your responsibilities will include...

  • Coaching, advising and supporting managers on People & Culture matters
  • Supporting the recruitment process from advertising and shortlisting through to interviewing and onboarding
  • Connecting with colleagues at every stage of their employment journey
  • Maintaining accurate People records, ensuring colleague files and the HRIS are kept up to date
  • Producing absence, labour turnover and other People metrics for monthly business reviews
  • Delivering People & Culture inductions and supporting HR and employee relations training
  • Working as part of the global People & Culture team to develop new initiatives, drive colleague engagement, and support the delivery of People projects, events and group-wide initiatives
  • Acting as an ambassador for The Cheval Way, helping to ensure Cheval remains everybody's preferred choice

How you'll work

Contract: Permanent

Hours: Full Time

Hours per week: 40

Hiring process

If you enjoy being the best and want to join a team that has over 45 years' experience in luxury serviced accommodation, then look no further and apply now!

About Cheval Residences

In their own words

Additional information

Everyone's experience when applying for a job is different, and what matters most to us is that our recruitment process is a positive and accessible experience for everyone. If you would like more information about the role or the recruitment process, or if you need us to make any adjustments, please get in touch with a member of our People and Culture team at cheval.hr@chevalcollection.com.

A basic disclosure (DBS Check) may be requested in the event of a position being offered.

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