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Director of IT

Hybrid in London·Full-time·Added yesterday (last checked 10 Nov)

Our summary

Work mode
Hybrid, London
Contract
Permanent, full-time hours
Experience
Senior level
Closing date
Apply by Thursday 10 December
Holiday
25 days holiday + bank holidays
Commute
Season ticket loan

Skills

Nice to have

Requirements

What we're looking for

  • Have substantial senior IT leadership experience within a multi-site, operationally demanding organisation.
  • Have a proven track record of translating business plans into technology strategies, investment roadmaps and delivered outcomes.
  • Have experience delivering complex technology programmes, system rollouts or property/site deployments involving multiple internal and external stakeholders.
  • Have experience in service management, major incident leadership, supplier governance and performance management.
  • Have a sound understanding of data protection, PCI DSS and other technology controls relevant to a customer-facing business.
  • Have the proven ability to balance technology services, risk and cost, and communicate complex trade-offs clearly to the C-suite, owners and operators.

In return we can offer you...........

Pay & benefits

What you'll get

Salary/Benefits: Competitive Salary and annual bonus

Contract: Permanent

Hours: Full Time

Hours per week: 40

  • A competitive salary
  • Performance incentive scheme
  • 25 days annual leave plus public holidays (increases with every year of service up to year 5)
  • Additional day off to celebrate birthday (or employment anniversary)
  • An inclusive and supportive working environment
  • Life Assurance
  • Season Ticket Loan
  • Learning and development opportunities
  • Career coaching and progression
  • Health and wellbeing support
  • Discounted stays at Cheval for colleagues, friends and family
  • Discounted stays at properties within the GHA portfolio
  • Contribution to personal pension (after 3 months)
  • And many more benefits!

Visa & relocation

We would be delighted to hear from you if you're eligible to work in the UK or hold a valid UK work permit or visa.

The role

Following our recent brand relaunch and with ambitious growth plans ahead, Cheval is seeking an experienced and forward-thinking Director of IT to join our senior leadership team and drive the technology strategy that will support our continued growth.

With 12 luxury properties across London and Dubai, and a further five in development across Dubai, Saudi Arabia and Glasgow, we are seeking a confident and accomplished IT leader with experience overseeing multi-property technology operations from pre-opening and launch through to ongoing operations.

As Director of IT, you will set and deliver Cheval's technology strategy, ensuring technology services are secure, resilient, cost-effective and appropriate for a multi-site hospitality business. The role leads the IT team and third-party partners, advises the executive team, and is accountable for technology operations, cyber risk, business applications, change programmes and technology delivery for existing and future properties.

The role combines strategic leadership with operational accountability. The Director will establish clear standards and roadmaps while remaining the senior escalation point for significant incidents, risks and delivery issues.

This role will initially report to the Chief Executive Officer pending the appointment of a Chief Operating Officer. As a member of the senior leadership team, you will work closely with the C-Suite and colleagues across Operations, Finance, People & Culture, Commercial, Legal and Data Protection to deliver Cheval's technology strategy.

You will lead the IT team and build strong partnerships with technology suppliers, managed service providers, contractors and construction partners, ensuring the delivery of reliable IT services while supporting new property openings, business transformation initiatives and technology projects across Cheval Collection.

Based at our Cheval Global Office in London, SW7, this role offers the opportunity for hybrid working and travel to properties within and outside London, including international locations

What you'll do

As Director of IT, your key responsibilities will include............

  • Setting the direction for technology and providing clear governance for investment and change.
  • Ensuring that colleagues and guests receive reliable, secure and well-supported technology services.
  • Managing the application portfolio and enabling the secure and effective use of business data.
  • Leading technology delivery for business change, property projects and the evolution of the estate.
  • Using the IT budget and supplier market to deliver sustainable value and manage commercial risk.
  • Building an accountable, service-oriented IT function with the capability required to support the business.

We would love to hear from you if you...........

Helpful to know

This role is based at Cheval Global Office, London SW7 with opportunity for hybrid working.

About Cheval Residences

In their own words

Additional information

Everyone's experience when applying for a job is different, and what matters most to us is that our recruitment process is a positive and accessible experience for everyone. If you would like more information about the role or the recruitment process, or if you need us to make any adjustments, please get in touch with a member of our People and Culture team at cheval.hr@chevalcollection.com.

Due to the nature of our business a basic disclosure (DBS Check) may be requested in the event of a position being offered.

If you enjoy being the best and want to join a team that has over 45 years' experience in luxury accommodation and service, then look no further and apply now!

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