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172,000+ live jobsCrisis Management Specialist
Hybrid in Bristol·Full-time·Added today (last checked 4 Nov)
Our summary
- Salary
- £50,000 a year
About £3,290 a month after tax.
- Work mode
- Hybrid, Bristol
- Contract
- Full-time
- Holiday
- 29 days holiday + bank holidays
- Commute
- Cycle to work scheme





Skills
Requirements
What we're looking for
- Practical experience in crisis management, incident management, operational resilience or a closely related discipline within a large, complex organisation or a regulated/critical-service environment.
- Experience designing and delivering crisis exercises, simulations or scenario tests.
- Experience developing or maintaining crisis management frameworks, plans, processes and playbooks.
- Experience undertaking post-incident/exercise reviews, identifying lessons and driving remediation and producing executive-level reporting and recommendations.
Pay & benefits
What you'll get
- Salary circa £50,000 (depending on location, skills, experience, and qualifications)
- Bonus opportunity: 10% of annual salary Actual amount depends on your performance and Aviva's.
- Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.
- 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days
- Aviva-funded Private Medical Benefit to help you get expert support when you need it
- Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts
- Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme
- Brilliantly supportive policies including parental and carer's leave
- Flexible benefits to suit you, including sustainability options such as cycle to work
- Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others
- We take your wellbeing seriously with lots of support and tools
The role
This is a great job for someone who has experience in crisis management, incident management, operational resilience or a related discipline and thrives in fast-paced environments where preparedness, coordination and effective decision-making are critical. This role would suit someone who enjoys influencing senior stakeholders, facilitating exercises and helping organisations respond effectively during major incidents and crises.
What you'll do
As a Crisis Management Specialist, you'll play a key role in strengthening Aviva's ability to respond effectively to major incidents and crises. Working within the Corporate Services and Resilience team, you'll help develop, maintain and continuously improve Aviva's crisis management framework, ensuring our processes, procedures and capabilities remain effective as the organisation and risk landscape evolve.
You'll design and facilitate crisis exercises, simulations and testing activities, helping to ensure our crisis leadership teams are prepared to respond confidently during periods of disruption. You'll also provide expert support during live incidents, helping coordinate response activity, establish governance, maintain situational awareness and support effective decision-making. As part of the role, you'll be part of the 24/7 Crisis Leadership Support rota, helping ensure Aviva is ready to respond whenever significant events occur.
How you'll work
Location: Norwich, Bristol, Birmingham, York, Sheffield, or Glasgow and 50% hybrid
Salary
Crisis Management Specialist - Salary circa £50,000
What you'll get for this role
Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague.
Aviva is for everyone
We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.
We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.
To find out more about working at Aviva take a look here
We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please send an email to beatrix.rozsa@aviva.com.
Hiring process
We'll contact you
With a recruiter
Once you've applied, or Aviva has found you on LinkedIn, a recruiter gets in touch to discuss your application and the specific opportunity in more detail.
We'll send a test
If you're successful at the first stage, you're invited to the next stage of the process, which could be an online test or interview. If you're unsuccessful, you're told.
You'll come to interview
Aviva agrees an interview date and time. The interview may be a one-to-one meeting or a group assessment; there may be more than one stage to this part of the process.
We'll make an offer
You'll complete screening checks · 1–2 days
You can stay in touch
With Candidate Care team
Once PES checks pass, candidates receive a 'confirmation of start date' email and can ask the Candidate Care team questions before their first day.
- Aviva interviews every disabled applicant who has the essential skills and experience for the job; tell the recruitment team about a disclosed disability after applying.
- There may be more than one stage to the interview part of the process; candidates are told in advance.
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