Project Manager

Key responsibilities

• Ensure that all business and technical requirements for assigned projects are reviewed and understood by all Acora stakeholders, customer stakeholders and any third parties
• Ensure that all key deliverables, dependencies/pre-requisites, scope clarity, assumptions and known issues and risks are formulated and documented in a quality Project Initiation Document (PID) for customer acceptance
• Ensure that all milestones and gateways are formulated and placed into a coherent Project Plan, created in collaboration with the customer project stakeholders. This will be owned throughout the lifecycle, reviewed iteratively and accepted by all stakeholders
• Proactive management throughout all engagements to act on any risks and issues that arise, including assessment on impact to quality, timelines and budget. Re-plan and rebook resources as needed and obtain approval from Acora management and customer stakeholders to new proposals
• Monitor and manage client expectations at all stages of the engagement
• Deliver projects to within 5% of assigned budget
• Host regular project update meetings in accordance with the communications plan as determined in the PID
• Produce regular quality project report documents that communicate key project information such as current status, completed and ongoing activities, and new risks and issues
• Participate in regular internal project review meetings to articulate quality, timeline and budget adherence of all assigned projects
• Documentation and handover to Service Desk completed and accepted at project closure
• Identify and surface further sales opportunities within engagements and at all times demonstrate an exemplary commercial mindset
• Demonstrate a strong desire to improve Acora One's delivery to customers