Installations Engineer

Key responsibilities

• Planning, installing, and documenting IT systems and networks for customer projects of varying scale and complexity
• Delivering end-to-end project work - from initial planning through to successful, on-time completion
• Attending customer meetings and acting as a confident, professional point of contact throughout the project lifecycle
• Managing your own caseload and keeping accurate records using our systems (including Microsoft Dynamics and Halo PSA)
• Carrying out server work, networking tasks, Microsoft 365 deployments, and telephony installations
• Collaborating with internal teams to understand customer needs and ensure smooth project delivery
• Identifying and highlighting opportunities for customer improvements, working with Account Managers and other departments
• Working with and guiding fellow team members, sharing knowledge and supporting project delivery as a team
• Upholding health & safety standards and adhering to our ISO accreditations (ISO 9001 and ISO 27001)