Customer Service Executive
We're a commercial motor insurer on a mission to save people time and money. From nationwide taxi fleets to self-employed scooter delivery riders, our customers are our driving force.
UK jobs. Bigger possibilities.
136,000+ live jobsHybrid in London·Added 3 months ago
This job was published 3 months ago
Hybrid
Office and home days — the ad has the split.
Be near London for hybrid days
No relocation package mentioned.
Have 2+ years of experience
Mid-level role.
Essential
Desirable
We reward our people well. Join us and you'll get a market-competitive salary, private medical insurance, company share options, generous holiday allowance, and a whole lot of wellbeing benefits. And that's just for starters.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, or disability status. If you need any support with your application please get in touch with us on people@zego.com
The External Reporting Manager is accountable for the delivery of statutory accounts, the SFCR narrative, the external audit cycle, the tax compliance pack and FCA / GFSC regulatory returns across the Group and MGA. You'll work directly with the Finance Director, the actuarial function, the Director of Legal and Regulatory Affairs, external auditors (Deloitte) and external tax advisors - and you'll have real visibility with the CFO, the Audit Committee and the Board.
This is a hands-on role for someone who wants to own a meaty external reporting remit end-to-end, in a regulated environment, with the breadth of an insurance group and the pace of a tech company.
We believe that teams work better when they have time to collaborate and space to get things done. We call it Zego Hybrid!
We foster a flexible approach that empowers every Zegon to perform at their best. We ask you to spend at least one day a week in our central London office. Every team has the flexibility to choose the day that works best for them. We cover the costs for all company-wide events (3 per year), and also provide a separate hybrid contribution to help pay towards weekly travel costs. We think it's a good mix of collaborative face time and flexible home-working, setting us up to achieve the right balance between work and life.
You'll be the single accountable lead for the full external reporting cycle of the Group and MGA, working directly with the Finance Director and CFO, with regular Audit Committee exposure. You'll be supported by, and expected to lead, a Finance function that's genuinely AI-native. If you want to build the technical depth of a Big 4 senior manager, with the breadth and pace of a scale-up, this is the seat.
Statutory accounts (FRS 102) & External audit management
SFCR (Solvency II Pillar 3 narrative reporting)
Tax & FCA / GFSC regulatory reporting
Controls, process and team
AI is core to how we work at Zego. We actively encourage and expect every Finance team member to use AI tools (Claude, ChatGPT, Copilot, and our internal MCP integrations across Snowflake, Gmail, Drive, Slack and Looker) to do their job faster and better.
You don't need to be an AI expert - but you do need curiosity, fluency with at least one AI tool, and the appetite to make AI part of how you operate every day.
Insurance is one of the most important industries in the world and one of the least loved. It's complex. It's confusing. It doesn't champion the customer. Zego is changing that. We combine telematics, technology and a relentless focus on the customer to build motor insurance products that actually reward good drivers and serve the businesses and individuals who keep the world moving.
We operate as a regulated insurance group with a UK Holding company and MGA, a Gibraltan carrier and a growing Portuguese subsidiary, with finance sitting at the centre of all of it.